Becoming a recognised international assessor does not start with a certificate, it starts with a precise, shared definition of what "excellence" actually means for an organisation, used as the basis for planning, direction and measuring real achievement. Organisations operate inside a social, political and economic environment that keeps shifting, and cultural, scientific and technical change keeps reshaping how they draw resources from what surrounds them. Managing excellence well is the first real step toward building an organisation that can keep up.

Career development has become a serious priority across institutions too, tightly linked to reworking administrative and organisational structures, simplifying procedures, distributing people and training sensibly, and building an office environment that lets staff perform at their peak, in both quantity and quality. At its core, it is about lifting management awareness among employees and shining a light on every angle of the work environment, using the latest methods and technologies to keep improving performance and reach the organisation's wider goals.

Target Audience

• Managers and owners of institutions and companies.
• Business people and commercial company managers.
• Students and graduates of business administration faculties.
• Anyone building expertise in institutional excellence management, or developing their administrative excellence toolkit.

What You Walk Away With

• Formal qualification as an international assessor by the end of the programme.
• The standing to work as an assessor for European quality-management institution awards.
• Practical skills and knowledge for carrying out effective institutional evaluation.
• The ability to track strategic projects and initiatives inside companies and institutions.
• Databases built around a result or indicator, tracked over time.

Module 1: From Strategy to an Excellence Model

• The close relationship between strategy and excellence models
• Strategy development inside enterprises

Module 2: Advanced Strategic Planning

• Advanced strategic planning techniques
• Quality management and strategic planning

Module 3: Career Development Foundations

• The concept and nature of career development
• Its administrative objectives

Module 4: Career Development in Practice

• The organisational side of administrative development
• Its tasks and duties

Module 5: Skills for the Development Specialist

• Meaning and vision of career development
• Core skills every personnel specialist needs
• Why career development matters for institutions and companies

Where and How the Programme Runs

Sessions run in Egypt, Jordan, Malaysia, Turkey, the UK, France, Italy, Germany, Sweden, Austria, Denmark, Australia and the USA, scheduled to fit each participant's own time and workload. Delivery combines group cohorts at Academy-affiliated centres, one-to-one coaching, field-based practice, and classroom sessions inside the Academy itself.

On Completion

Every participant who completes the programme receives a certificate from the Arab British Fellowship Training Academy. The course can also be scheduled at a time and venue that suits you — contact the Academy's team for details.