What separates a company that keeps improving from one that keeps repeating the same mistakes? Very often, it comes down to whether performance is actually measured, or just talked about. Evaluating job performance has become a core practice inside modern companies that want to develop their overall administrative performance – through structured appraisal work, management can build a full picture of where every employee stands, spot the strengths and weaknesses across the organisation, and reinforce the positive while correcting the negative by adjusting the management behaviour behind it.

This course from the Arab British Fellowship Training Academy is built around exactly that idea, for managers, department heads, and staff who want to raise the calibre of their organisation's workforce. It combines international evaluation standards, recognised global models, and the PAS approach used inside advanced companies, with the statistical and reporting skills needed to act on the results.

Who Should Attend?

• Managers and owners of government and private companies.
• Heads of monitoring, follow-up, and internal audit offices.
• Professionals working in organisational modernisation and development.
• Anyone building specialised career-development skills.
• Students and academics seeking advanced curricula in workforce development.

Course Objectives

• Master international standards and global models used in job performance evaluation, including the PAS model applied in advanced companies.
• Build statistical analysis skills and read the reports issued by job evaluation centres accurately.
• Design a behavioural monitoring scale for employees and use it to support fair decisions.
• Make fast, well-targeted decisions based on evaluation data to fix administrative imbalances.
• Link management policy to its real impact on staff performance, and apply reward systems that reinforce good performance.

Module 1: Why Performance Evaluation Decides a Company's Future

• International standards and global models in job performance evaluation.
• The PAS model used in evaluating employee performance within advanced companies.
• The objectives of evaluating staff performance and its role in organisational success.

Module 2: Building the Performance Management Cycle

• General and strategic considerations in performance management.
• Defining performance management and its contribution to the organisation.
• Core requirements, performance planning, implementation, and evaluation stages.

Module 3: Data, Statistics, and the Reports Behind Evaluation Decisions

• Statistical analysis skills applied to performance data.
• Reading and interpreting reports issued by job evaluation centres.
• Drawing performance charts for individuals, departments, and the company as a whole.

Module 4: From Data to Decisions — Behavioural Monitoring and Corrective Action

• Identifying the behavioural monitoring scale for employees.
• Making fast, precisely targeted decisions to address administrative imbalances.
• Linking management policy to its actual impact on staff performance.

Module 5: Reward Systems and Continuous Staff Development

• Defining reward systems and the risks of poorly implemented performance systems.
• Integrating performance evaluation with other staff development activities.
• Reviewing performance within a specific department based on evaluation results.