A disciplinary decision that gets overturned on appeal is rarely about whether the employee was at fault — it is almost always about a procedural gap in how the investigation was conducted. This course is built to close exactly that gap.

Arab British Fellowship Training Academy designed the programme for anyone who needs their administrative decisions to hold up: how to open an investigation file correctly under the law, question witnesses and the accused without triggering a legal loophole, and distinguish between the criminal, disciplinary and administrative tracks a case might follow.

Participants also build the parallel skill set of managing the disputes that investigations often trigger — negotiation, conflict resolution and a working knowledge of the administrative and civil law that governs the employee-institution relationship.

Who Should Attend?

• Managers of commercial institutions and companies.
• Department heads.
• All employees in administrative departments.
• Law and business administration students at universities.

What You Will Be Able to Do

• Study cases, refer them correctly and understand how disputes are adjudicated.
• Understand the meaning and sources of administrative and commercial law.
• Apply legal updates and management changes to run organisations transparently.
• Manage disputes and resolve conflicts using sound negotiation techniques.

Module 1: Legal Foundations Before You Investigate

• Definitions and functions of administrative, commercial and civil law
• How administrative law relates to other bodies of law and their sources
• Pre-, during- and post-contract legal considerations

Module 2: Opening and Running the Investigation File Correctly

• How to open administrative-investigation records in line with the law
• Legal methods for questioning the person under investigation
• Organising witness testimony and hearing evidence of proof

Module 3: The Investigator's Role and the Three Investigative Authorities

• Recognising the three investigative authorities and the limits of each
• Core qualities required of a competent investigator, and common mistakes to avoid
• When and how to bring in specialised experts to examine physical evidence

Module 4: From Findings to a Defensible Decision

• Drawing sound conclusions from investigation findings
• Rules governing investigation reports and memos
• Cases of suspending the accused pending investigation, and their legal effects

Module 5: Discipline, Misconduct and Closing the File

• Judicial, administrative and quasi-judicial methods of workplace discipline
• Standards for job-related violations and safeguards for the referred employee
• Reasons and types of case closure and their legal consequences

Module 6: Managing Administrative Disputes That Follow

• The role of advanced investigative techniques in dispute prevention
• Conflict-management methods and negotiation skills
• Practical exercises and models for investigations and dispute resolution