Arab British Fellowship Training Academy offers a training course on dealing with abuse and bullying in the workplace. Individuals or groups may direct persistent aggressive behavior at a colleague, or managers at their subordinates, and this can take many forms, verbal, non-verbal, psychological, physical, humiliation, and rumor-spreading. Unlike bullying in schools, workplace bullying is particularly difficult to address because perpetrators often operate within the rules and policies of their own organization, and in many reported cases the bully holds authority over the victim, although co-workers can also be involved.

This course is designed to define and distinguish these issues, illustrate their different forms, and explain how to address them using the tools organizations rely on, with the aim of building a workplace free from the obstacles that hinder success, development, and the achievement of organizational goals.

Objectives of the Dealing with Abuse and Bullying in the Workplace course:

• Participants will learn the different forms of both abuse and bullying.
• Participants will understand the difference between performance management and abuse/bullying
• Identifying ways abuse and bullying can be addressed through organizations' procedures and methods.
• Reviewing codes of conduct and procedures for dealing with bullying, and developing controls for new patterns not yet covered.
• Participants will meet leading professionals for the necessary training explanations and clarifications.
• Through live presentations and explanations, participants will see and experience the theory and methods in the most effective way.
• Preparing a comprehensive reference guide for dealing with bullying and abuse

Target audience for the Dealing with Abuse and Bullying in the Workplace course:

• Managers and HR staff and their companies who wish to improve conflict management in the workplace.
• This course is also available to non-managerial staff, individuals, and groups.
• Graduates and those interested in this field

Definitions and examples:

How abuse and bullying are defined

The different forms of both abuse and bullying, whether overt or covert.

The legal perspective:

• The Equality Act 2010 and its definition of abuse and bullying issues, including third-party harassment.
• Organizational and personal responsibilities in this area
• Dealing with unfounded allegations and criminal claims.

Dealing with workplace incidents and allegations:

• Examining a number of workplace allegations and incidents and how they were resolved.

Organizational procedures:

• Using the organization's procedures to support managers and staff in reaching solutions.

Effective management strategies for preventing abuse and bullying at work:

• The role of modeling appropriate behavior
• When intervention can prevent situations from escalating
• Creating an environment free of abuse and bullying.

Course delivery mode:

• In-house training
• Individual training
• Group training
• Practical training

Note:

• We can deliver this course at a time that suits you.
• This course is delivered to high standards for VIPs. For more information, contact the Arab British Fellowship Training Academy team.