A burst pipe, a kitchen fire, a foodborne illness outbreak – hotels face the same physical, chemical and environmental hazards as any commercial or industrial facility, yet the margin for error is smaller because guest safety and brand reputation are on the line at every moment.

This training course by the Arab British Fellowship Training Academy is part of a wider programme on hotel internal safety and security. It equips hotel staff with a practical roadmap for identifying, analysing and managing risk from the design stage onward, so that crises are handled directly and decisively while guest needs and financial performance stay protected.

Who Should Attend?

• Safety supervisors and control officials in public and private tourism facilities.
• Hotel department managers, security officers and project managers.
• Risk analysts, internal auditors, financial directors and legal advisors.
• University students and senior administrative staff interested in the field.

Course Objectives:

By the end of the course, participants will be able to:

• Define risk management and distinguish the three major forms of risk.
• Identify the main objectives of risk management and the best practices, steps and measures involved in the process.
• Apply the three common methods of risk identification and respond effectively to different types of risk.
• Build an effective risk management plan and carry out related risk management activities.

• Module 1: Understanding Risk in Hospitality Facilities
  • Definition and concept of risk management, and a general description of its core activities.
  • Types of risk facing tourism and hospitality properties.
• Module 2: Physical, Environmental and Chemical Hazards
  • Basics of accident prevention practices.
  • Environmental risks linked to hotel operations.
  • Chemical hazards and methods to control pollution sources.
• Module 3: Risk Analysis and Response
  • Methods to handle and overcome different types of risk.
  • Determinants and constraints affecting risk analysis.
• Module 4: Building and Applying a Risk Management Plan
  • Designing and implementing a risk management plan step by step.
  • Application areas of risk management across hotel operations.
  • Aligning risk management activities with project management best practices.
• Module 5: Risk Management and Business Continuity
  • How risk management supports uninterrupted hotel operations and long-term business continuity.