Disputes between companies, government bodies, and individuals are a daily reality in the business world, and the difference between a costly conflict and a profitable outcome often comes down to one skill: negotiation.

This is exactly why organisations are racing to build in-house teams of skilled negotiators and conflict-resolution specialists, capable of turning tense discussions into positive results.

Through this course, the Arab British Fellowship Training Academy equips participants with the advanced practical and academic grounding needed to manage negotiations professionally, protect company interests, and close disputes in a way that benefits every party involved.

Negotiation tactics and strategies differ widely from one situation to another, and mastering this variety is what separates an average negotiator from one who consistently delivers favourable results.

By the end of this course, participants will be able to:

• Spot the weak points in the other negotiating team's position.
• Apply the strategies required to steer a negotiation toward success.
• Use mediation and third-party involvement to resolve disputes.
• Resolve conflicts through negotiation rather than escalation.
• Understand the root causes of a conflict before attempting to solve it.
• Run a negotiation process from start to finish with confidence.

This course is built for:

• Negotiation-team members and experts inside companies and institutions.
• Corporate and legal staff involved in dispute-related work.
• Supervisors of legal affairs and external relations departments.
• Financial and administrative department managers.

Module 1: Why Negotiation Has Become a Core Business Skill

• The rise of disputes between companies, government bodies, and individuals — and why negotiation is the first line of defence.
• Recognising the importance of active listening in gathering information about a conflict.

Module 2: The Building Blocks of a Successful Negotiation

• An academic grounding in the art of negotiation and the stages a negotiation process moves through.
• The factors that determine whether a negotiation succeeds or fails.

Module 3: Reading and Handling the Other Side

• Mastering how to deal with different personality types on the opposing negotiating team.
• Handling personal anger and the anger of others during tense exchanges.

Module 4: Competitive Negotiation and Winning Tactics

• A comprehensive study of the concept of competitive negotiation.
• The latest tactics used in successful negotiations, and the weak points that most affect the outcome.

Module 5: Applying It in Practice

• Practical workshops and exercises simulating real negotiation scenarios.
• Video case studies and real-world models of successful negotiations and difficult personalities.
• Discussion of practical cases drawn from British universities.

Course Locations:

Arab British Fellowship Training Academy runs this course across more than 30 countries worldwide, so participants can choose the nearest centre to attend.

Delivery Formats:

• Intensive individual training.
• Group training within work teams.
• Practical, on-site corporate training.

What You Receive:

Participants who complete the course receive a certificate from the Arab British Fellowship Training Academy.