It's hard to find a company today that doesn't run on some form of information system -- but ask most employees what actually makes one up, and the answers get vague fast. That gap between using a system and understanding its components is exactly where avoidable mistakes happen: wrong data entered, decisions made on outdated reports, support systems left underused.

This course closes that gap. It breaks information systems down into their core building blocks and shows participants how those pieces work together, so that managing or troubleshooting a system stops being guesswork. Every employee, supervisor, or manager who deals with IS on a regular basis will find something here they can apply the same day.

Who Should Attend

• Company managers looking to strengthen operations and improve product quality.
• Managers planning to adopt information systems within their companies.
• General supervisors of computing and statistics departments.
• Supervisors, managers, and staff already working in companies that rely on information systems.

What You Will Master

• Working confidently with the most widely used information systems software.
• Accurate data entry practices within information systems.
• Managing decision support systems and executive support systems.
• Managing the technical assistance functions that keep information systems running.
• Recognising the practical upside information systems bring to day-to-day operations.

Module 1: What Makes Up an Information System

• Academic overview of the information systems specialization
• Introduction to the core components of an IS

Module 2: Managing the Components

• Popular methods for managing information systems
• Mastering the key software tools involved

Module 3: Why It Matters to the Business

• Positive impact of information systems inside companies
• Overview of the most significant IS applications