Behind every product that reaches a shelf on time, there is a chain of decisions about how it was moved, stored, and handled along the way. Get any one of those decisions wrong, and the cost shows up as a delay, a damaged shipment, or a customer who does not come back.

This training program from the Arab British Fellowship Training Academy follows that journey from origin to destination, giving participants a practical grounding in transportation, warehousing, inventory control, and the documentation that keeps goods moving legally and on schedule, along with the technology now driving efficiency across the field.

Who Should Attend?

• Entry-level professionals working in logistics, warehousing, or supply chain operations.
• Administrative staff supporting shipping, receiving, or inventory management.
• Entrepreneurs and small business owners seeking to optimize logistics functions.
• Operations assistants preparing for roles in logistics coordination.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Understand the core concepts and structure behind logistics management, and how it differs from supply chain management.
• Coordinate the flow of materials, transportation and storage as one connected process.
• Apply the documentation and regulatory requirements that keep logistics operations compliant.
• Recognize common challenges in logistics handling and practical ways to solve them.

Module 1: What Logistics Actually Involves

• Definition and components of logistics, and how it differs from supply chain management.
• Upstream and downstream flows: suppliers, manufacturers, distributors, and retailers.
• The relationship between logistics and procurement.

Module 2: Getting Goods Moving, Transportation and Freight

• Road, rail, air, and maritime transportation, and how to choose between them.
• Intermodal and multimodal transport.
• Domestic and international freight basics, documentation, and the role of freight forwarders and carriers.

Module 3: Where Goods Live, Warehousing, Inventory and Handling

• Types of warehouses, layout planning, and receiving, storing, and dispatching goods.
• Stock classification, stocktaking, reorder points, and safety stock.
• Manual and mechanized handling equipment, and safety practices around it.

Module 4: Getting Goods to Customers, Distribution

• Delivery planning, route optimization, and vehicle scheduling.
• Handling last-mile delivery challenges and order processing.
• Customer service considerations in distribution planning.

Module 5: The Paperwork That Keeps Goods Moving Legally

• Bills of lading, packing lists, invoices, and other shipping documents.
• Import/export regulations, customs clearance, and packaging/labeling standards.
• Key Incoterms and the legal responsibilities attached to each.

Module 6: Measuring, Improving and Modernizing Logistics

• Key performance indicators: cost, time, and service metrics.
• Logistics management systems, barcoding, RFID, and GPS tracking.
• Common disruptions in logistics and strategies for improving efficiency.