Leadership is not a single skill you either have or don't — it is a ladder, and most managers only ever operate at its lower rungs without realising higher levels exist. This Arab British Fellowship Training Academy course maps out that ladder: the five recognised levels of managerial leadership, moving from centralised, task-focused management up to integration and excellence, and what it takes to climb from one to the next.

Understanding these levels matters because administrative development itself is a structured process — one that ensures organisations have the competent leaders they need today and tomorrow, and gives existing managers genuine opportunities to grow into higher levels of leadership. The course walks participants through what distinguishes each level, the skills required to move up, and how to apply that understanding to their own leadership journey.

Who Should Attend?

• Managers and owners of government and private companies.
• Directors of VIP offices and heads of first-line administrative departments in public administration.
• Branch office managers, administrative secretaries, and anyone involved in managing VIP business.

Programme Objectives

By the end of the programme, participants will be able to:

• Understand the different styles of leadership and management and how each invests in people differently.
• Analyse and apply contemporary theories and trends in leading individuals and groups.
• Identify innovative ways to solve work problems using modern leadership approaches suited to each level.
• Apply strategic management and planning skills, and adapt their approach to people's social, cultural, and political background.
• Organise meetings and manage time effectively within administrative and executive work.
• Use modern technological tools and European best practices to speed up administrative procedures.

Module 1: The Idea of Leadership Levels

• Why leadership isn't a single skill but a series of levels.
• How managerial levels escalate from centralisation toward integration and excellence.
• The five levels experts use to describe managerial leadership, and what each level contributes to a leader's growth.

Module 2: Why Administrative Development Underpins the Whole Ladder

• Definition and importance of administrative development.
• Key issues in administrative development across organisations, and different areas it covers.
• Common problems organisations face, and topics related to developing the organisational structure and its basic concepts.

Module 3: Different Types of Work Procedures and Models

• Common types of business procedures and operating models used at different leadership levels.
• Foundations of review and evaluation applications appropriate to each level.
• Skills for handling work pressure as responsibility increases.

Module 4: Building the Skills to Climb the Ladder

• Creativity and innovation skills for handling sudden changes in the nature of work.
• Skills needed to achieve excellence in managing and organising administrative efforts and teams.
• Setting up time-management systems for public administration officials.

Module 5: From Managing Tasks to Managing the Bigger Picture

• Business management skills, and scheduling meetings and programmes within the time available to a programme manager.
• Planning, following up, and supervising work progress according to plans set by planning committees.
• How these responsibilities differ as a leader moves up through the five levels.