From the first CV that lands on a recruiter's desk to the exit interview on someone's last day, HR touches an employee's entire time at a company — and every one of those touchpoints shapes whether that relationship succeeds. The Managing the Employee Journey Training Course from the Arab British Fellowship Training Academy frames HR management as a coherent, strategic approach to the people who drive a company's results, individually and as teams, with one overarching goal: helping the company succeed through its employees.

The course follows that journey step by step — the initial recruitment contact and what follows it, onboarding and the probationary period, and finally the end of the employment relationship through resignation and its procedures — giving participants a practical, end-to-end view of HR's role at each stage.

Course Objectives

By the end of this course, participants will be able to:

• Build the practical skills needed to manage HR processes and support the organization's goals.
• Understand the recruitment process and its stages in full.
• Know what onboarding involves — contracts, data, and paperwork — and the employee database it feeds into.
• Assess an employee's skills and behavior during the probationary period.
• Design and follow up on training material for new and existing staff.
• Understand how employment contracts are signed and formalized.
• Handle resignations with full knowledge of the process, procedures, and consequences involved.

Who Should Attend

• Heads and executive managers of private and public institutions.
• Managers in the HR department.
• Employees in general.
• Graduates and anyone interested in the field.

Module 1: From Job Posting to Job Offer

• Advertising the vacancy through multiple channels and screening CVs against the job requirements.
• Scheduling entrance exams and interviews, first with the requesting manager and then with the general manager.
• Issuing appointment documents and a start date to accepted candidates.
• Logging rejected applicants' details, test results, and interview outcomes on file for future reference.

Module 2: Getting a New Hire Ready to Work

• Finalizing and signing the contract once the required paperwork is complete.
• Coordinating with procurement for a phone line, mobile, laptop, and bag, and preparing a proper workspace.
• Setting up a company email and registering the new hire for health insurance.
• Sending a welcome email introducing the new employee's role, phone number, and email, and logging their data in the employee database.

Module 3: Setting Expectations — Policies and Probation

• Introducing the employee to company policy, its field of work, and attendance and departure times.
• Explaining the penalty and bonus system.
• Monitoring performance through the three-month probation period and evaluating it at the end.

Module 4: Handling an Employee's Exit

• The one-month notice an employee must give their manager and HR before resigning.
• Informing accounting to settle remaining insurance costs and other financial matters, and conducting an exit interview.
• Returning company property in good condition and completing a full handover of work.
• Settling final dues through finance and returning the employee's personal file, while keeping the rest of the paperwork on record.