Attracting good people is only half the job - keeping them motivated, developing their skills, and aligning their work with strategic goals is the harder half, and the one that decides whether an organisation actually performs. Digital transformation and fast-moving organisational change have only raised the bar.

This programme from the Arab British Fellowship Training Academy builds a complete, practical framework for HR practice, from workforce planning and recruitment through training, performance management and beyond, designed to keep pace with global shifts in the profession and build a genuinely sustainable, effective work culture.

Who Should Attend?

• HR managers and personnel officers.
• Specialists in recruitment, training, and career development.
• Executive managers who want a stronger grasp of HR, and anyone looking to update their organisation's HR policies and strategies.

By the End of the Course, Participants Will Be Able To:

• Apply the basic concepts and tools of modern human resources management.
• Plan, recruit and manage competencies within an organisation.
• Design and implement training and development programmes.
• Build effective systems for performance evaluation and employee motivation.
• Understand the legal and regulatory dimensions of human resources management.

Module 1: The Changing Face of HR - Why This Function Now Drives Strategy

• What human resources means and the role it plays inside organisations.
• How the concept of HR management has evolved over time, and its link to achieving organisational goals.

Module 2: Reading the Market - Workforce Planning and Forecasting

• Analysing supply and demand for human resources.
• Forecasting methods for future staffing needs and aligning HR plans with overall strategy.

Module 3: Finding and Winning Talent

• Designing job descriptions and defining the specifications a role actually needs.
• Job advertising mechanisms and choosing the right channels to attract candidates.
• Interview techniques and recruitment testing.

Module 4: Settling New Hires In

• The stages of receiving a new employee into the organisation.
• Building orientation programmes that strengthen belonging and integration.
• Monitoring performance during the probation period and giving feedback.

Module 5: Measuring and Rewarding Performance

• Performance appraisal methodologies, setting objectives, and developing key performance indicators (KPIs).
• Linking evaluation results to incentive and development programmes.
• Types of financial and non-financial incentives, and structuring salaries and benefits fairly against market standards.

Module 6: Growing People - Training and Career Pathways

• Analysing individual and organisational training needs, then designing and running effective programmes.
• Measuring the impact of training on overall organisational performance.
• Building career growth plans, identifying future leaders, and linking individual performance to organisational success.

Module 7: Keeping the Workplace Healthy

• Building a positive and safe working environment.
• Handling complaints and conflicts in the workplace.
• Internal communication policies and building organisational loyalty.

Module 8: Culture That Includes Everyone

• Building a culture that supports creativity.
• Why diversity improves the overall working environment.
• Strategies for inclusion within HR policy.

Module 9: Staying on the Right Side of the Law

• Employment contracts and the regulations that apply to them.
• Managing leave, discipline, and termination.
• Complying with local and international labour law, drafting HR policy according to best practice, and building internal procedural guides.

Module 10: HR Goes Digital

• Implementing digital HR systems (HRIS) and using analytics and data in HR decisions.
• The challenges and opportunities that come with digitising HR functions.
• Defining and measuring key HR performance indicators, and using performance reporting to support management decisions.

Module 11: Steering Through Change

• The role HR plays in supporting organisational transformation.
• Preparing and guiding employees through phases of change.
• Overcoming resistance to change and achieving real organisational adaptation.

Module 12: What's Next for HR

• Artificial intelligence and machine learning in HR practice.
• Flexible work and job redesign.
• Managing talent in a constantly changing work environment.