Organisations rarely fail because of a single bad decision — they stall when planning, structure, people, and money aren't managed as parts of one system. This training program from the Arab British Fellowship Training Academy is built around that connection: instead of treating administrative functions as separate topics, it shows how planning, organisational design, leadership, decisions, and finance work together to keep a business moving.

Participants build a practical toolkit across each of those areas — designing structures and allocating resources, developing and motivating teams, making sound decisions under real constraints, managing human capital and operational efficiency, reading financial information, and leading change and innovation. The result is a rounded administrative skill set that prepares executives, business owners, and rising managers to run their organisations with more confidence and better results.

Course Objectives

• Understand core administrative functions and how modern business environments shape them.
• Link strategic and administrative planning directly to operational execution.
• Design effective organisational structures and allocate roles, responsibilities, and resources.
• Apply decision-making methods to analyse challenges and evaluate outcomes.
• Develop human resources and operational efficiency using performance data.
• Read financial information to support administrative decisions and lead change sustainably.

Target Audience

• Executive managers, department heads, and supervisors building leadership capability
• Business owners and entrepreneurs developing planning and organisational skills
• Supervisors preparing for future leadership roles
• Professionals across sectors building an advanced foundation in business administration

Module 1: Rethinking Business Administration for Modern Organisations

• Business administration concepts and the evolution of administrative practice
• Administrative functions and their role in achieving organisational objectives
• Characteristics of contemporary business environments

Module 2: Strategic and Administrative Planning That Gets Executed

• The importance of planning in organisational success
• Defining objectives and developing effective plans
• Linking strategic planning with operational execution

Module 3: Structuring the Organisation: Roles and Resources

• Designing effective organisational structures
• Allocating roles, responsibilities, and authority
• Achieving optimal use of available resources

Module 4: Leading People: Team Development and Decision-Making

• Leadership styles and their impact on performance
• Motivation, communication, and building collaborative teams
• Decision-making approaches and problem-solving in administrative settings

Module 5: Human Capital and Operational Efficiency

• The role of human resources in organisational success
• Developing employee capabilities and administrative competencies
• Performance assessment systems and continuous improvement in operations

Module 6: Financial Literacy for Business Managers

• Fundamental financial administration concepts
• Reading and interpreting financial indicators
• Supporting administrative decisions with financial data

Module 7: Strategy, Change, and Innovation for Sustainable Growth

• Building organisational vision and strategic priorities
• Managing organisational change and improving flexibility
• Using innovation and modern technology to support sustainable growth