Why do some HR departments turn political, economic and technological upheaval into an advantage, while others just try to survive it? Because HR is one of the functions most exposed to external change, and departments that treat their policies, procedures and structure as fixed inevitably fall behind. This course from the Arab British Fellowship Training Academy reframes HR as a "smart" function — one built to adjust continuously to globalization, workforce diversity, open trade and rapid technological shifts.

Since an organization's success ultimately rests on the quality of its human resources and how effectively they are deployed, the course gives participants broad, practical knowledge across HR's core areas: the systems approach to HR, job analysis, design and evaluation, workforce planning, recruitment and selection, performance management, training and development, and the emerging trends reshaping the field.

Who Should Attend?

• Managers in the HR department.
• HR employees and those interested in the field.
• Company directors and recruitment managers.
• Investors and business owners.

After completing the program, participants will be able to:

• Understand the meaning, objectives and functions of human resources management, and explain how it is practiced.
• Recognize how organizations change because of their human resources, and gain broad knowledge across the different areas of the HR system.
• Adopt best practices and solutions that help multiply employee productivity.
• Uncover employees' hidden potential and invest in, nurture and develop it scientifically and effectively.

Module 1: From Personnel Administration to Strategic HR

• Concept, structures and tasks of personnel management vs. HR management, and the integrative perspective between them.
• HR information systems, and strategic planning for the HR system.
• The impact of personnel management on the organization, organizational development, and developing work methods.

Module 2: Measuring What Matters — Performance Standards and Evaluation

• How to set performance standards, and the benefits of using performance-evaluation data.
• The performance evaluation system, and traditional vs. modern evaluation methods.
• General Electric's experience in performance evaluation as a case study.

Module 3: The Employee Lifecycle

• Career development, and job analysis, design and evaluation.
• HR planning, recruitment and selection.
• The probation period and how it is ended.

Module 4: Talent, Rewards and Growth

• Talent management.
• Benefits and compensation.
• Training and development.

Module 5: Legal Framework and the Smart Organization

• Applicable labor law.
• The smart organization and its compatibility with globalization, information technology and fierce competition.
• The rules that a smart organization is built on.

Module 6: Where HR Management Is Heading

• Modern trends in human resources management.

Delivery and Certification

Courses are held in Egypt, Jordan, Malaysia, Turkey, England, France, Italy, Germany, Sweden, Austria, Denmark, Australia and the United States, at a time and place that suits your schedule — delivered as group training at academy centers, individual training, field/practical training, or theoretical training in dedicated halls. Participants receive a certificate from the Arab British Fellowship Training Academy upon completion.