What separates a change initiative that actually sticks from one that fades out after a few months of enthusiasm? Usually, it's not the idea — it's how the change was managed. This Course in Leading Organisational Change from Arab British Fellowship Training Academy is built around that gap: turning a planned change into a lasting one.

Organisations that manage change well don't just survive disruption — they get measurably more out of it, delivering results up to six times better than those that don't, often starting with just one or two people bringing disciplined change practices into the organisation. This programme gives participants that same discipline: how to read resistance, build a coalition for change, and carry a plan through from vision to habit.

• Understand the nature of planned change and the common models behind it.
• Diagnose the pressures driving change — market growth, recession, technology, competition, and regulation.
• Build a leadership coalition and communicate change clearly across the organisation.
• Anticipate and manage resistance to change at every level.
• Plan, execute and evaluate a change initiative from vision through to embedding it as habit.

Target Audience

• Staff of social and service institutions across specialisations.
• People responsible for measuring work performance.
• Heads and managers of institutions or departments.
• Members of project or change teams.

Module 1: Understanding the Case for Change

• What planned change means and why organisations pursue it
• Recognising pressure points: growth, recession, technology, competition, regulation
• Common change theories and models

Module 2: Building the Vision and the Coalition

• Creating a compelling vision for change
• Selecting and building a leadership team to guide the change
• Strategic alignment as a prerequisite for change

Module 3: Planning and Communicating the Change

• Stakeholder analysis and planning
• Organisational change communications
• Planning for change: ensuring resource capacity at every level

Module 4: Managing Resistance and Risk

• Dealing with resistance at the leadership level and across teams
• Change project management and risk
• Understanding the human performance gaps that block progress

Module 5: Making Change Stick

• Consolidating change into daily practice
• Selecting and implementing techniques to sustain improved performance
• Reviewing outcomes and correcting course