Arab British Fellowship Training Academy offers this course on labour relations in the workplace, which examines how employee relations management defines staff duties and establishes a fair legal and human approach to handling workplace disputes, while also helping to keep staff performance within the organization on track. Although the human resources function has continued to evolve, the employee relations role often remains loosely defined, even though employee relations officers are expected to manage and report on key operational performance indicators, handle complaints, enforce policy, manage performance, oversee internal communication, and support social functions.

The course was designed to highlight the full range of activities within this role, equip management with the ability to make sound decisions on staff grievances, and give participants the knowledge needed to strengthen their awareness of and involvement in employee relations duties. It also covers labour market dynamics, conflict management, positive engagement, the latest labour legislation, grievances and dismissal, collective bargaining structures and processes, conciliation and arbitration, strikes, and negotiation skills.

Target audience for participation in the course on labor relations in the work environment:

• Executive managers
• Human resources officers and union members
• Labor union representatives
• Students in related fields
• Owners of private and public companies
• Graduates and those interested in this field

Objectives of the course on labor relations in the work environment

After completing the program, participants will be able to achieve the following benefits:

• Analyze interaction within the labor relations system.
• Provide participants with the ability to understand employee relations and work on improving performance.
• Provide participants with the basic skills to identify problems and solutions.
• The ability to establish mutual dialogue between management and employees (motivation and development).
• The ability to take the necessary disciplinary actions
• Describe the most important guiding principles in labor legislation.
• Explain the environmental influences on labor relations.
• Prepare and maintain effective communications, representation and the grievance decision structure.
• Deal with discipline and dismissal from the workplace.
• Deal with disputes during the negotiation process.
• Deal with strikes.

• Introduction to labor relations

- The nature and importance of labor relations.

- The labor relations management system and its role.

- Principles of labor relations (legitimacy, rights and duties, justice and fairness, etc.)

• Labor relations laws and environment in the United Kingdom.

- A brief overview of the UK labor market.

- Review of labor laws (basic terms of labor law, the labor relations act, the equality at work act)

• Personal skills in the workplace

- Interpersonal and communication skills

- Conflict-management skills

• Handling grievances in the workplace.

- Legitimacy

- Justice, fairness and fair discrimination

- Grievances (the labor relations act, an introductory overview of the conciliation, mediation and arbitration committee)

• Discipline and dismissal

- Principles of discipline

- Dealing with poor performance

- Dealing with misconduct

- A brief overview of cost reduction and dismissal due to ill health.

- Disputes and dismissal (the labor relations act, an introductory overview of the conciliation, mediation and arbitration committee)

• An overview of collective bargaining in the United Kingdom.

- Structures and processes

- Agreements

Course delivery format:

• In-house training
• Individual training
• Group training
• Practical training

Note:

• We can deliver this course at the place and time that suits you.
• This course is delivered to a high standard for important individuals. For more information, contact the Arab British Fellowship Training Academy team.