A certificate on the wall means nothing if the quality system behind it collapses the moment a project comes under real schedule and budget pressure. This training course goes beyond the paperwork of quality management systems to build a system-level understanding of how to design, implement, and genuinely sustain quality management across construction and civil engineering projects.

Participants explore how QA and QC function together within a single quality system, and how to align that system with recognized ISO standards. The course covers how to plan and conduct internal audits alongside site inspections that generate reliable, actionable data, and how to embed practical quality assurance processes into everyday project workflows rather than treating them as a separate function.

Delivered by Arab British Fellowship Training Academy through its Building Quality Management Systems for Construction and Civil Engineering Projects Training Course, this programme helps project and quality professionals build systems that hold up under real project pressure.

By the end of this training course, participants will be able to:

• Design a quality management system suited to construction and civil engineering projects
• Distinguish and integrate QA and QC functions within a single quality system
• Apply relevant ISO standards to construction quality management practice
• Plan and conduct internal audits to verify system effectiveness
• Manage inspections that produce reliable, well-documented quality records
• Embed quality assurance processes into project planning, procurement and execution
• Identify system weaknesses and drive continuous improvement
• Support certification and external audit readiness

Who Should Attend

• Quality managers and quality systems professionals
• QA/QC engineers and coordinators
• Project and construction managers responsible for quality outcomes
• Internal auditors and compliance professionals
• Site engineers and inspectors involved in quality verification
• Consultants and client-side teams overseeing project quality systems

Module 1: A System, Not a Checklist

• What a quality management system is and why it matters
• Linking quality management to project outcomes
• Key components of an effective quality system

Module 2: QA and QC Inside One Quality System

• Defining and separating QA and QC responsibilities
• Integrating QA and QC processes across the project lifecycle
• Common pitfalls when QA and QC are not well aligned

Module 3: Aligning the System with ISO Standards

• Overview of relevant ISO standards for construction quality
• Applying ISO requirements to a project-level quality system
• Documentation required to meet ISO standards

Module 4: Verifying It Works — Audits and Inspections

• Planning and scheduling internal audits
• Conducting audits and identifying non-conformances, and reporting findings
• Structuring inspection plans, checklists and critical hold and witness points
• Managing inspection records and traceability

Module 5: Embedding Quality Assurance into Everyday Project Work

• Building quality assurance into planning and design review
• Quality assurance during procurement and construction
• Verifying process compliance across project stages

Module 6: Sustaining the System Under Real Project Pressure

• Continuous improvement within a quality management system
• Preparing for certification and external audits
• Building a quality-focused project culture