HR sits in an uncomfortable middle position: employees expect fairness and support, while regulators and government bodies expect strict compliance — and when the two collide, HR is the one that has to hold both sides together. The Managing Workplace Relations and Regulatory Compliance Training Course by Arab British Fellowship Training Academy prepares professionals for exactly that position, building the judgement to manage disputes fairly while staying firmly within legal and regulatory boundaries.

The programme covers employment law essentials, labour and industrial relations, grievance and discipline handling, workplace regulations and policy, and working effectively with government bodies through government compliance. It is part of Human Resources Training Courses and is designed for professionals working in Management roles who need to protect both people and the organisation.

By the end of this course, participants will be able to:

• Explain the dual role HR plays between employee expectations and regulatory obligations.
• Apply the key principles of employment law that affect workplace management.
• Manage labour relations and industrial relations structures and negotiations.
• Investigate and manage employee grievances, discipline, and conflict fairly and consistently.
• Interpret and apply workplace regulations and organisational policy.
• Understand government compliance requirements relevant to employment practices.
• Manage communication and documentation with government agencies and regulators.
• Build constructive, long-term relationships with employees, labour representatives, and authorities.
• Support fair, consistent, and legally aligned HR decision-making.
• Integrate employee and government relations into broader HR strategy.

Target Audience

• HR Managers and HR Professionals
• Employee Relations Managers and Specialists
• Labour Relations and Industrial Relations Professionals
• Government Relations and Public Affairs Professionals
• Compliance and Regulatory Professionals
• Department Heads and Line Managers
• Senior Managers responsible for workforce policies
• Professionals involved in employment policy and workplace governance

Module 1: When Workplace Relationships Break Down: The Role of HR

• Meaning and strategic importance of employee relations
• The dual role of HR between employees and regulators
• Building trust and constructive workplace relationships
• Employee engagement, consultation and communication

Module 2: Employment Law Essentials Every HR Professional Needs

• Fundamentals of employment law
• Employment contracts and workplace obligations
• Employee rights and organisational responsibilities
• Workplace equality and fair treatment

Module 3: Labour and Industrial Relations in Practice

• Principles of labour relations; employer and employee responsibilities
• Labour representatives and collective consultation
• Industrial relations structures and collective bargaining principles
• Preventing and managing labour-related disputes

Module 4: Handling Grievances, Discipline and Conflict Fairly

• Managing employee grievances and investigating complaints
• Disciplinary procedures and documentation
• Workplace mediation and conflict resolution
• Maintaining fairness and procedural consistency

Module 5: Policies and Regulations That Keep the Workplace Compliant

• Understanding workplace regulations
• HR policies and regulatory requirements
• Health, safety, equality and employment-related responsibilities
• Monitoring compliance and updating policy in response to regulatory change

Module 6: Working With Government Bodies and Regulators

• Principles of government compliance
• Organisational responsibilities toward government authorities
• Government inspections, reporting and documentation
• Building effective relationships with regulatory bodies

Module 7: Building Long-Term, Strategic Employee Relations

• Integrating employee relations into HR strategy
• Linking employee relations with organisational objectives
• Measuring employee relations effectiveness
• Developing sustainable workplace relations strategies