Every organisation runs on people, and the professionals who manage them need more than theory to keep operations running smoothly. This Training Course from Arab British Fellowship Training Academy, part of Human Resources Training Courses, gives HR practitioners a hands-on toolkit covering recruitment, workforce communication, HR operations, and day-to-day decision-making inside contemporary organisations.

Rather than treating HR as a set of isolated tasks, the programme shows how employment law, talent management, and performance practices connect to one another in real work situations. Participants leave with practical routines for handling HR operations, applying HR best practices, and supporting workforce planning and employee development with confidence.

• Handle recruitment and selection with structured, defensible methods.
• Apply the employment-law fundamentals that shape day-to-day HR decisions.
• Combine performance management with talent development to retain capable staff.
• Run core HR operations — records, policies, attendance — efficiently and confidentially.
• Use workforce data to support better HR decision-making.
• Manage employee relations and workplace communication professionally.
• Apply recognised HR best practices across strategic and operational functions.
• Align day-to-day HR activity with organisational objectives.

Target Audience

• HR Managers and HR Professionals
• Human Resources Officers and Coordinators
• HR Business Partners
• Talent Management and Recruitment Specialists
• Learning and Development Professionals
• Employee Relations Professionals
• People Managers and Team Leaders
• Professionals transitioning into HR roles

Module 1: Recruitment and Building the Workforce

• Workforce planning and job analysis
• Sourcing, structured interviews, and selection decisions
• Candidate experience and onboarding
• Recruitment documentation and record-keeping

Module 2: Employment Law and Workplace Compliance

• Employment contracts and statutory obligations
• Employee rights and employer responsibilities
• Disciplinary and grievance procedures
• Keeping HR documentation audit-ready

Module 3: Performance and Talent Development

• Setting objectives and performance standards
• Feedback, coaching, and managing underperformance
• Succession planning and identifying high-potential staff
• Linking learning and development to career progression

Module 4: Running HR Operations Day to Day

• Employee records, policies, and process ownership
• Absence, attendance, and leave administration
• Maintaining accurate, confidential employee information
• Streamlining HR workflow and reducing administrative friction

Module 5: Employee Relations and Workplace Communication

• Building trust through consistent communication
• Managing workplace concerns before they escalate
• Consultation, feedback loops, and workforce reporting
• Applying HR skills to real workplace decisions

Module 6: Professional Standards and HR Best Practice

• Ethical practice and professional accountability in HR
• Standardising processes without losing flexibility
• Evidence-based decision-making
• Continuous improvement of the HR function