Every department is being asked to "do more with AI" right now, but few teams actually know how to turn a conversational model into a reliable part of their daily workflow — that gap is exactly what this programme closes.

Putting Claude AI to Work, delivered by the Arab British Fellowship Training Academy, gives participants hands-on command of Claude AI: how it processes language, how to prompt it for accurate and useful output, and how to fold it into real tasks across administration, marketing, customer service, and financial reporting.

Beyond the mechanics, the programme also covers the judgement side — knowing when AI output needs a human check, how to use it responsibly, and how to build workflows that actually save time rather than create new review work.

Who Should Attend?

• Employees in any department who want to use AI tools to get more done, faster.
• Marketing, content, and corporate communication professionals producing written material regularly.
• Business and financial analysts who need to process and summarise data quickly.
• Managers building AI-supported, automated workflows for their teams.

What You Will Be Able to Do

By the end of the programme, participants will be able to:

• Explain how Claude AI processes language and interacts with users, and use that understanding to get better results.
• Write structured prompts that consistently produce accurate, useful output.
• Apply Claude AI to content creation, document summarisation, and business or financial analysis.
• Embed Claude AI into daily organisational workflows without creating extra review burden.
• Use AI tools responsibly, recognising where human judgement still has to lead.

Module 1: Getting Real Value From Claude AI, Fast

• What conversational AI can — and can't — reliably do in a business context.
• Writing prompts that produce accurate results the first time.
• Common limitations of AI models and how to work around them.

Module 2: Content and Knowledge Work with Claude AI

• Producing professional content tailored to real business needs.
• Summarising and analysing reports and documents.
• Rewriting and sharpening existing text for clarity and impact.

Module 3: From Data to Decisions

• Spotting patterns in operational and textual data.
• Turning raw information into insights leadership can act on.
• Supporting business and financial analysis using AI-assisted methods.

Module 4: Automating the Office — Workflow and Efficiency

• Reducing repetitive, manual tasks with Claude AI.
• Improving cross-department workflow and reporting quality.
• Integrating AI tools into existing digital workplace systems.

Module 5: Strategic Use — Planning and Forecasting

• Combining business and financial analysis to support planning.
• Backing strategic decisions with data-driven insight.
• Using AI to support forecasting and scenario thinking.

Module 6: Using AI Responsibly at Work

• Recognising where human judgement must stay in control.
• Building habits for safe, professional AI use across departments.