A building that runs well rarely gets noticed — one that doesn't causes costs, safety risks, and disruption that no organization can afford to ignore. This Arab British Fellowship Training Academy program prepares participants to be the reason facilities run well, building the practical and strategic competencies behind the internationally recognized Certified Facility Manager (CFM) credential.

The program works across the full scope of the discipline: building systems and maintenance, space planning, energy and sustainability, health and safety compliance, and vendor management, giving participants a rounded, professional command of what it takes to keep a facility high-performing.

Just as importantly, it connects facility operations to organizational strategy — improving efficiency, controlling costs, and embedding sustainable practices — so participants leave ready to lead, not just maintain, and to meet the standards and regulations the profession demands.

Who Should Attend?

• Facility managers and supervisors responsible for building operations.
• Professionals working in maintenance, operations, or property management.
• Health, safety, and sustainability officers within organizations.
• Individuals aspiring to take on leadership roles in facility management.

Program Objectives

By the end of the program, participants will be able to:

• Apply core facility management principles with a clear strategic perspective.
• Run building operations, maintenance, and safety practices to a professional standard.
• Implement energy efficiency and sustainability strategies across a facility.
• Manage vendors, service contracts, and space and assets effectively.
• Align day-to-day facility management practices with wider organizational objectives.

Module 1: Why Facility Management Is a Strategic Function

• An overview of facility management roles and responsibilities.
• Why facility management matters directly to organizational success, not just building upkeep.
• The core competencies every facility manager needs.

Module 2: Running Day-to-Day Facility Operations

• Principles of building operations and preventive maintenance.
• Planning and scheduling maintenance work effectively.
• Monitoring and measuring facility performance over time.

Module 3: Health, Safety, and Regulatory Compliance

• Legal requirements and compliance standards for occupational health and safety.
• Assessing risk, planning mitigation, and preparing for emergencies.
• Understanding building codes, environmental laws, and sustainability standards, and auditing for regulatory purposes.

Module 4: Making the Most of Space and Assets

• Efficiently allocating and optimizing workspace, with an eye on future growth.
• Tracking and maintaining assets and equipment throughout their lifecycle.
• Controlling costs and managing depreciation and replacement planning.

Module 5: Energy Management and Sustainable Practices

• Principles of energy-efficient building operations.
• Implementing sustainable practices across the facility.
• Monitoring and reporting on energy performance.

Module 6: Leveraging Technology in Facility Management

• Facility management software and digital tools.
• Smart building technologies and IoT integration.
• Using data for predictive maintenance and better operational efficiency.

Module 7: Leading Facility Teams

• Leading facility management teams effectively.
• Staff training and performance evaluation.
• Communication and collaboration skills for facility leaders.

Module 8: Vendor Relationships and Strategic Alignment

• Selecting and managing service providers.
• Negotiating contracts and service-level agreements.
• Aligning facility strategies with broader organizational goals.