Hospitals and healthcare providers now run on technology as much as they run on clinical expertise — and someone has to manage that technology with the same rigor applied to patient care itself. This Arab British Fellowship Training Academy program prepares participants for exactly that role, building the competencies behind the internationally recognized Certified Healthcare Technology Manager (CHTM) credential.

Structured around the core domains defined by the Association for the Advancement of Medical Instrumentation (AAMI) — operations, finance, human resources, risk, and education — the program equips participants to run healthcare technology functions that are financially sound, properly staffed, secure, and aligned with organizational strategy.

By the end of the program, participants will be able to coordinate confidently between clinical and technical teams, lead digital transformation initiatives, and make technology decisions backed by data rather than guesswork — keeping healthcare operations both efficient and resilient.

Who Should Attend?

• IT managers in hospitals and healthcare centers.
• Professionals working with health information systems and electronic medical records.
• Executives and technical staff involved in healthcare technology projects.
• Specialists driving digital healthcare strategy and transformation.

Program Objectives

By the end of the program, participants will be able to:

• Manage healthcare technology operations with greater efficiency and strategic clarity.
• Apply sound financial management principles to technology budgets and investments.
• Lead and develop human resources and technical teams within digital healthcare environments.
• Strengthen risk management, cybersecurity, and data protection for health information.
• Build continuous education programs that keep clinical and technical teams competent and current.

Module 1: Why Healthcare Technology Needs Strategic Management

• Designing and organizing operational workflows across healthcare institutions.
• Using technology deliberately to raise operational efficiency.
• Measuring performance to achieve sustainable quality of care.

Module 2: Planning Technology That Fits Organizational Goals

• Identifying technology needs that genuinely align with the organization's goals.
• Matching digital solutions to real healthcare requirements, not just trends.
• Monitoring how operational technology projects are actually implemented.

Module 3: Budgeting and Investment Decisions for Technology Projects

• Developing financial plans for technology initiatives.
• Monitoring costs and analyzing return on investment.
• Applying best practices in resource management.

Module 4: Evaluating the Real Value of Technology Investments

• Analyzing the cost-effectiveness of different technology solutions.
• Comparing alternatives to select the optimal option.
• Measuring the added value technology brings to healthcare delivery.

Module 5: Building and Leading Healthcare Technology Teams

• Defining technical and administrative roles and responsibilities clearly.
• Training and upskilling staff on a continuous basis.
• Motivating teams to sustain optimal performance.

Module 6: Administrative Planning and HR in Digital Health Environments

• Implementing human resource policies suited to technology-driven teams.
• Managing recruitment and technical skill requirements.
• Monitoring performance against institutional goals.

Module 7: Managing Risk, Security, and Data Protection

• Identifying potential risks in healthcare technology and developing mitigation strategies.
• Protecting electronic medical records and other sensitive data.
• Ensuring compliance with local and international standards through security policies and regular audits.

Module 8: Building Competency Through Continuous Education

• Preparing training plans for clinical and technical teams.
• Monitoring progress and analyzing training gaps.
• Promoting a genuine culture of learning within the institution.

Module 9: Leading Digital Transformation for the Future

• Applying digital solutions to improve healthcare delivery.
• Leading organizational digital transformation projects from the front.
• Integrating technological innovation into daily healthcare operations.