A Scrum Master who is good with one team does not automatically know how to lead five teams that depend on each other, disagree on priorities, and each think their blocker is the most urgent one in the building. That jump - from single-team facilitation to multi-team leadership - is what the DASSM Certification Training Course from Arab British Fellowship Training Academy is designed around.

The course opens with the DASSM role itself: what a Senior Scrum Master is responsible for inside Disciplined Agile Delivery (DAD), and how coordinating several agile teams at once differs from running one sprint well. From there, attendees work through team development from formation to high performance, and the emotional intelligence needed to get a team there.

Facilitation and conflict resolution get practical treatment, alongside decision-making frameworks and agile metrics, so decisions are informed rather than improvised. Attendees also learn to map value streams and find where delivery is actually getting stuck, not where it looks stuck on a dashboard.

The later modules tackle planning across Agile, Lean, and Hybrid lifecycles for complex, multi-team delivery, applying agile risk management and governance without losing agility, and finally coaching an entire organisation through the guided, continuous change that makes disciplined agile practices stick.

Objective: by the end of the course, attendees will be able to:

• Take on the responsibilities of a Senior Scrum Master, coordinating multiple agile teams and resolving inter-team challenges.
• Build and lead high-performing teams through structured team development and emotional intelligence.
• Apply advanced facilitation, conflict resolution, and metrics-based decision-making in complex delivery environments.
• Map value streams, identify bottlenecks, and drive continuous, guided improvement.
• Plan and govern Agile, Lean, and Hybrid lifecycle projects while managing risk at enterprise scale.

Who Should Attend?

This course is ideal for:

• Agile team leaders or Scrum Masters aspiring to senior roles
• Project Managers moving into agile environments
• Product Owners working with multiple teams or scaling agile
• Agile Coaches and Delivery Managers
• Professionals seeking DASSM accreditation to further their careers

How Will Attendees Benefit?

• Senior-level leadership across teams: manage interdependencies and apply effective techniques in complicated, multi-team delivery environments.
• A tailored DA toolkit: shape ways of working (WoW) that fit your organisation's goals.
• Sharper decision-making: affordable frameworks for deciding, resolving conflict, and planning with metrics.
• Continuous improvement in practice: lead value stream improvements and guided improvement initiatives that lift productivity.
• Confidence with hybrid, complex projects: plan and control Agile, Lean, and Hybrid lifecycle work with more adaptability.
• Recognised career standing: a globally recognised DASSM credential that strengthens credibility for agile leadership roles.

Module 1: Leading When You're Responsible for More Than One Team

• Role and responsibilities of the Senior Scrum Master
• Overview of Disciplined Agile Delivery (DAD) and the DA mindset
• Coordinating multiple agile teams and resolving inter-team challenges
• The DASSM's role in cross-team collaboration

Module 2: Building Teams That Actually Perform

• Phases of team development
• Building and leading high-performing teams
• Strengthening emotional intelligence and collaboration

Module 3: Facilitation, Conflict, and Decisions Under Pressure

• Tools for effective agile facilitation
• Navigating and resolving team conflict, including in complex settings
• Decision-making frameworks and leveraging agile metrics
• Using data for continuous improvement

Module 4: Finding and Fixing the Bottleneck

• Understanding and mapping value streams
• Identifying bottlenecks and optimising workflow
• Tools for value stream improvement

Module 5: Planning Complex and Hybrid Delivery Without Losing Control

• Selecting the appropriate lifecycle (Agile, Lean, Hybrid)
• Planning, coordinating, and executing complex agile projects
• Managing dependencies and delivery risk
• Applying agile risk management and governance, and balancing agility with control

Module 6: Coaching the Organisation Through Change

• Enabling organisational agility
• Coaching others in Disciplined Agile practices
• Driving continuous, guided improvement at scale