A Scrum Master who has only mastered the basics can run a single team's ceremonies - but scaling that skill across multiple teams, coaching through organisational resistance, and handling genuinely complex, ambiguous situations calls for a deeper level of mastery. This course from the Arab British Fellowship Training Academy is built for that next stage: an advanced, practical programme that develops the leadership behaviour and technical depth behind the PSM I, II and III certifications.

Participants engage directly with Scrum theory and the values in the Scrum Guide, then move into the responsibilities of a Scrum Master operating at scale - facilitating events across teams, removing organisational impediments, and applying empirical process control (transparency, inspection and adaptation) to situations far more complex than a single sprint. Real-world case studies and assessments that mirror advanced Scrum scenarios prepare attendees for the PSM exams and for the judgement calls the role demands on the job.

Who Should Attend?

• Aspiring and practising Scrum Masters
• Project managers, team leaders and Agile coaches
• Product Owners, software developers and QA professionals
• Managers, executives and anyone preparing for PSM I, II or III

What You Will Be Able to Do

By the end of the programme, participants will be able to:

• Apply Scrum theory, values and the Scrum Master mindset effectively in complex, real-world settings
• Facilitate Scrum events, coach teams toward high performance, and lead organisational Agile transformation
• Use Scrum principles to solve complex adaptive problems while encouraging servant leadership and team autonomy
• Prepare for and sit the PSM I, PSM II and PSM III certification exams with confidence

The programme combines deep theoretical grounding with hands-on facilitation practice, giving attendees the leadership, coaching and change-management skills to drive Agile adoption and handle resistance to change within their organisations.

Module 1: Scrum Fundamentals - Framework, Roles and Events

• Scrum theory, the Agile mindset, and Scrum's values and principles
• Why Scrum works well in complex environments
• Roles (Scrum Master, Product Owner, Development Team), artifacts (Product Backlog, Sprint Backlog, Increment), and events (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective)

Module 2: Empirical Process Control and Agile Decision-Making

• Understanding empiricism in Scrum: transparency, inspection and adaptation
• Making decisions through experimentation and feedback rather than upfront planning
• Agile thinking compared with traditional project management

Module 3: Leading Through Service - Coaching and Facilitation

• Characteristics and mindset of a servant leader
• Coaching techniques for Agile teams and facilitating conflict resolution
• Building collaboration and trust within self-organising teams

Module 4: Scaling Scrum Across the Organisation

• Overview of scaling frameworks: Nexus, SAFe, and Scrum@Scale
• Aligning multiple teams working with Scrum
• The Scrum Master's evolving role in organisation-wide Agile initiatives

Module 5: Advanced Practice and PSM I/II/III Exam Preparation

• Advanced facilitation and coaching skills, and addressing organisational-level impediments
• Measuring success through metrics, KPIs and high-performing team indicators
• PSM I, II and III assessment structure, sample questions, and strategies for exam success