A building that isn't planned and maintained properly doesn't fail all at once — it leaks money quietly through downtime, wasted energy, and reactive repairs until the cost becomes impossible to ignore. This Training Course by the Arab British Fellowship Training Academy gives facilities managers, engineers, and consultants a practical, end-to-end approach to planning, operating, and maintaining facilities in line with the latest international practice.

Participants work through the full facility lifecycle — from initial planning and asset management to energy efficiency, smart building technology, risk and safety, and sustainability — building the skills to run facilities that are efficient, safe, and ready for what comes next.

Who Should Attend?

• Facilities and maintenance managers and specialists in public and private organisations.
• Architects and consultants working in facilities design and operations.
• Planning and engineering management officers in large companies and projects.
• Professionals developing their skills in asset, building, and infrastructure management.

Programme Objectives

By the end of the course, participants will be able to:

• Apply the core concepts of efficient facilities planning and management.
• Build strategic and operational plans that cover a facility's full lifecycle.
• Improve energy and resource efficiency using modern monitoring and control technologies.
• Evaluate operational performance and manage the risks that come with running a facility.
• Apply smart building technologies and IoT applications to day-to-day operations.

• Module 1: What Poor Facilities Management Really Costs
  • Defining facilities management and its role in sustaining facilities.
  • The relationship between facilities management and organisational performance.
  • Analysing a facility's full lifecycle and its main cost components.
• Module 2: Planning Facilities From the Ground Up
  • Core principles for designing facilities around operational needs.
  • Determining spatial and functional requirements, from concept to execution.
  • Global models for integrated facilities management and emerging sustainability trends.
• Module 3: Managing Assets Across Their Lifecycle
  • The role of asset management in preserving institutional value.
  • Tools for evaluating the performance of physical and technical assets.
  • Differences between preventive and predictive maintenance, and how to implement each effectively.
• Module 4: Energy, Smart Buildings, and the Digital Facility
  • Strategies for improving energy efficiency and reducing operational costs.
  • Monitoring and control technologies for resource consumption.
  • Smart Building Management Systems (BMS) and IoT applications for operation and monitoring.
• Module 5: Budgeting, Contracts, and Vendor Relationships
  • Preparing operational budgets and maintenance plans.
  • Cost analysis, capital expenditure management, and financial performance indicators.
  • Contracting with service providers, evaluating suppliers, and building strategic partnerships.
• Module 6: Risk, Safety, and Business Continuity
  • Identifying operational risks and designing mitigation strategies.
  • Emergency and business continuity planning.
  • Applying occupational health and safety standards in design and operations.
• Module 7: Quality and the User Experience
  • Principles of total quality management in facilities operations.
  • Designing systems to monitor and improve operational service quality.
  • Using user feedback to improve internal customer satisfaction.
• Module 8: Sustainability and What Comes Next
  • Applying leading environmental practices in day-to-day facility management.
  • The shift toward smart, sustainable facilities and the technologies driving it.
  • Future trends shaped by economic and environmental change.