Most people become managers because they were good at their previous job, not because anyone taught them how to lead one. This CMI-recognised Training Course by the Arab British Fellowship Training Academy closes that gap — moving from the daily discipline of leading a team, through strategic thinking and change management, to the communication and conflict-resolution skills a professional manager needs under pressure.

The programme combines theory with the practical tools of team motivation, structured decision-making, and performance management, and closes with focused preparation for the internationally recognised Chartered Management Institute (CMI) certification — adding a credential that carries real weight with employers.

Who Should Attend?

• Aspiring managers looking to fast-track their careers.
• Current managers seeking to formalise and elevate their leadership credentials.
• Team leaders and supervisors who want structured managerial training.
• Entrepreneurs and business owners looking to sharpen their management skills.
• Professionals preparing to move into leadership roles across industries.

Programme Objectives

By the end of the course, participants will be able to:

• Apply core leadership and management principles to real team situations.
• Craft and execute strategic plans, and use structured tools for decision-making and problem-solving.
• Set performance standards and manage organisational change with confidence.
• Build, motivate, and engage high-performing, diverse teams.
• Strengthen professional communication and resolve workplace conflict effectively.
• Prepare for and pursue the internationally recognised CMI certification.

• Module 1: From Doing the Job to Leading the Team
  • Core principles of effective management.
  • The real roles and responsibilities of a professional manager.
  • Leadership styles, their impact, and the role of emotional intelligence in influence.
• Module 2: Setting Direction: Strategy and Decision-Making
  • Crafting and implementing business strategy through analysis and goal setting.
  • Structured approaches to decision-making.
  • Creative problem-solving for everyday business challenges.
• Module 3: Driving Performance Through Change
  • Setting clear, measurable performance standards.
  • Managing organisational change effectively and with buy-in.
• Module 4: Building and Motivating High-Performing Teams
  • Practical approaches to building high-performing teams.
  • Motivating diverse teams for maximum engagement.
• Module 5: Communicating Under Pressure and Resolving Conflict
  • Strengthening interpersonal and professional communication.
  • Resolving workplace conflict constructively.
• Module 6: Earning Your CMI Recognition
  • Understanding the CMI certification process and requirements.
  • Preparing for assessment and gaining professional recognition.