A sound decision loses its value the moment it is communicated badly — teams misread intent, priorities blur, and trust erodes faster than any strategy document can repair. This Leading with Influence: Leadership and Communication Training Course from the Arab British Fellowship Training Academy treats communication not as a soft skill on the side, but as the mechanism through which leadership actually happens.

The programme builds leaders who can manage teams with clarity and purpose while using communication strategically to close understanding gaps across management levels. Emotional intelligence runs through the course as the link between self-awareness and mature professional relationships, and participants also work through how leaders navigate complex situations, make decisions under pressure, and use communication to influence outcomes and sustain organisational performance.

Who Should Attend?

• Managers and organisational leaders at all levels seeking to strengthen leadership and communication competencies.
• Supervisors and team leaders working in environments that demand continuous coordination and people management.
• HR and organisational development professionals, and individuals aspiring to leadership roles.

Knowledge and Benefits:

By the end of the programme, participants will be able to:

• Strengthen verbal and written communication skills to ensure clarity in workplace messaging.
• Apply emotional intelligence in leadership situations to improve organisational interaction.
• Manage and guide teams effectively, building professional relationships based on trust, cooperation, and continuity.
• Make more effective decisions through structured communication and accurate information exchange.

Module 1: Fundamentals of Workplace Communication

• Concept and key elements of organisational communication.
• Mechanisms of effective communication within institutions.
• Common barriers affecting communication quality in organisations.

Module 2: Verbal and Written Communication in Practice

• Developing clear and impactful verbal communication skills.
• Writing professional reports and business correspondence.
• Selecting appropriate communication styles based on context.

Module 3: Leadership Concepts, Styles, and the Leader's Role

• Leadership as a process of influence and direction within organisations, distinct from management.
• Overview of leadership styles and their impact on team performance.
• Core responsibilities of leaders and building a leadership vision that guides organisational behaviour.

Module 4: Emotional Intelligence for Leaders

• Definition and core components of emotional intelligence.
• The relationship between emotional intelligence and leadership effectiveness.
• Managing emotions in high-pressure situations and strengthening self-awareness.

Module 5: Building High-Performance Teams and Workplace Relationships

• Principles of effective team formation and clear allocation of roles and responsibilities.
• Building trust-based professional relationships and managing individual differences.
• Creating a positive and productive work environment.

Module 6: Leadership Communication and Influence

• Using communication as a tool for leadership influence.
• Leveraging communication to guide and improve performance.
• Enhancing clarity of leadership messaging within organisations.

Module 7: Leadership Decision-Making

• Core principles of effective decision-making in organisations.
• The role of accurate information in supporting leadership decisions.
• The relationship between communication quality and decision outcomes.