Behind every organisation that keeps its best people and stays out of legal trouble sits an HR administrator who gets the fundamentals right: accurate payroll, fair recruitment, clear policies, and full compliance with labour law. Get these basics wrong and the cost shows up quickly, in turnover, disputes, and regulatory risk.

This training course builds that foundation from the ground up, walking participants through the full HR administration cycle — from bringing new employees on board to managing their performance, pay, and the systems that keep it all running — while keeping legal compliance and ethical practice at the centre of every decision.

Course Objectives

By the end of this training course, participants will be able to:

• Explain the HR administrator's role and its impact on organisational success.
• Run effective recruitment, onboarding, and employee-retention processes.
• Administer payroll, employee benefits, and HRIS tools with confidence.
• Manage employee relations, workplace conflict, and performance appraisals.
• Apply labour law requirements and develop HR policies that stay compliant.
• Handle day-to-day workplace issues efficiently and professionally.

Target Audience

• HR practitioners looking to upgrade their administration skills.
• Office administrators planning to move into HR.
• Recent graduates starting a career in human resource management.
• Supervisors and team leaders who want a working knowledge of HR functions.
• Anyone involved in HR operations or workforce management.

• Module 1: The Strategic Role of the HR Administrator

  • What HR administrators actually do, day to day.
  • Why HR administration matters for organisational growth.

• Module 2: Recruiting and Onboarding New Talent

  • Building effective recruitment strategies.
  • Designing onboarding programmes that help new hires succeed early.

• Module 3: Payroll, Benefits, and HR Systems

  • Managing payroll systems and processes accurately.
  • Administering employee benefits packages.
  • Using HRIS tools to streamline HR administrative work.

• Module 4: Employee Relations and Workplace Communication

  • Building positive, trust-based relationships with employees.
  • Resolving conflict and keeping communication constructive.

• Module 5: Performance Management

  • Conducting appraisals and performance reviews.
  • Setting measurable goals and giving useful feedback.

• Module 6: Labour Law Compliance and Policy Development

  • Understanding employment laws and workplace regulations.
  • Creating, updating, and aligning HR policies with organisational goals and legal requirements.