Organisations that plan their workforce well rarely find themselves short-staffed in critical roles or overstaffed in areas that no longer matter — they know what they need before the need becomes urgent. That kind of foresight does not happen by accident; it comes from combining solid HR fundamentals with real workforce data and, increasingly, the tools that AI now makes available.

This training course, delivered by the Arab British Fellowship Training Academy, walks participants through the full cycle of workforce planning and analysis — from job design and recruitment through performance, learning, and data-driven decision-making — so HR functions can move from reactive to strategic.

Who Should Attend?

• HR managers and professionals
• Recruitment specialists
• Strategic planning officers
• Team and department managers who need to plan their own workforce
• Specialists in workforce analysis and strategic planning

Knowledge and Benefits

By the end of the programme, participants will be able to:

• Develop workforce planning strategies aligned with organisational goals
• Analyse workforce data to derive actionable insights, including through AI-supported tools
• Design jobs and run recruitment processes that bring in the right people
• Measure workforce performance and the effectiveness of HR strategies
• Strengthen decision-making around recruitment and professional development
• Build and implement an integrated, data-driven HR strategy

Module 1: HR as a Strategic, Data-Driven Function

• The role of HR management in organisations today
• How HR has evolved from traditional to strategic management
• Current trends shaping the profession

Module 2: Planning Your Workforce for the Future

• The concept and importance of workforce planning
• Planning steps: analysis, forecasting, and implementation
• Using IT tools and AI applications to collect and predict workforce needs

Module 3: Designing Jobs and Attracting the Right People

• Job analysis methods and their role in workforce planning
• Job design and preparing comprehensive job descriptions, supported by software and AI
• Effective recruitment strategies, interview techniques, and candidate assessment

Module 4: Managing and Appraising Performance

• The importance of performance appraisal in employee development
• Appraisal methods — 360-degree feedback, self-assessment, and others
• Giving feedback that drives continuous development

Module 5: Turning Workforce Data into Decisions

• Collecting and analysing data to understand workforce dynamics
• Using KPIs and data analytics to evaluate workforce effectiveness
• Applying big data and AI tools to spot performance trends

Module 6: Investing in Learning and Development

• Why training and development improve performance
• Designing effective training programmes and evaluating training needs
• Strategies for enhancing continuous learning

Module 7: Diversity, Inclusion, and Managing Change

• The concept of diversity and its importance in the workplace
• Strategies for building inclusion and handling diversity-related challenges
• Principles of change management and the HR function's role in leading it
• Strategies — including AI-supported ones — for managing resistance to change

Module 8: Building an Integrated, Technology-Driven HR Strategy

• Bringing all HR elements together into a single strategy
• Developing an action plan for implementation and evaluation
• Building an HR strategy driven by data and technology