What actually changes for a business the moment it drops paper contracts and starts trading online? Speed, mainly — deals move faster once documentation stops being the bottleneck — but also a whole new set of skills the team needs to pick up along the way.

This specialization course from the Arab British Fellowship Training Academy is built around that shift. Global economic and technological change over the past decades has turned information itself into one of the most valuable resources a company owns, and the single biggest weapon in building a competitive edge. Computer systems evolved rapidly inside large international institutions, goods became exportable worldwide, and companies needed to shorten how long it took to bring a new product to market while still tracking competitors and market developments closely enough to keep serving customers well. E-commerce specialists sit at the centre of that work: opening modern communication channels for every employee, keeping services fast and distinctive, and raising overall performance and productivity across the company.

Who Should Attend?

• Anyone interested in e-commerce.
• E-marketing professionals.
• Managers of sites focused on e-commerce.
• Employees of credit companies.

What Participants Will Gain:

By the end of the course, participants will be able to identify:

• Why paperless documentation makes e-commerce faster than traditional trade.
• Why building better interaction and exchange between e-commerce traders matters.
• The legal terms and applications every party in e-commerce needs to comply with.
• How clients interact over communication networks, and what makes this modern method different.

Module 1: Building Blocks of E-Commerce

• Objectives of e-commerce.
• Principles and foundations of e-commerce operations.
• Steps involved in e-commerce operations.

Module 2: Running and Growing the Market

• Effective mechanisms and procedures in e-commerce.
• Ingredients and obstacles in online business.
• Evaluation and development of electronic markets.

Module 3: The Global and Regional Picture

• E-commerce on a global scale.
• The role organizations play in driving e-commerce forward.
• Arab efforts to enter the world of e-commerce.
• The future of e-commerce in the Arab economy.

Delivery Formats:

Group training, individual training, hands-on field training on a full curriculum, and theoretical training in the classroom.

Locations:

The course is held in Egypt, Jordan, Malaysia, Turkey, England, France, Italy, Germany, Sweden, Austria, Denmark, as well as Australia and the United States — or at a time and place that suits your schedule.

What Do You Get?

On completion, participants receive a certificate accredited by the Arab British Fellowship Training Academy.