A decision that works well in a private hospital chasing efficiency ratios can fail completely in a public hospital answering to a ministry budget — and vice versa. Judging institutional performance purely on financial indicators tends to reward one side of the operation while quietly damaging another, whether that's treatment services, preventive care or insurance-linked activities.

This training course from the Arab British Fellowship Training Academy is built for people working inside either type of institution who want a fuller, more balanced way to evaluate and improve hospital management — one that goes beyond the numbers to capture the full range of health and treatment services a hospital actually delivers.

How attendees will benefit?

• Build the foundations for sound decision-making before implementing new administrative procedures.
• Read operational results correctly and translate them into corrective decisions.
• Recognize the continuous, evolving nature of the administrative process in hospitals.
• Match decisions to the institution's actual medical capabilities and staff efficiency.
• Support senior management in planning programs and motivating institutional staff.

Target Audience

• Directors of governmental and private hospitals.
• Professionals interested in hospital administrative processes.
• Newcomers in medical department management.
• Anyone starting out in hospital operations and planning.

Module 1: Public vs Private — Two Different Starting Points

• How governmental and private hospitals differ in constraints, incentives and decision-making.
• The concept of health and medical management as a shared foundation for both.

Module 2: Principles and Foundations of Hospital Management

• Core principles of hospital management applicable across ownership types.
• The foundational elements every hospital management system needs.

Module 3: Hospital Procedures and Organizational Structure in Practice

• Day-to-day hospital management procedures.
• Aligning the medical and organizational structure to support those procedures.

Module 4: Administrative Departments and Institutional Capability

• Medical organizations and their administrative possibilities.
• Structuring administrative departments to match institutional capability.