Ask any HR or insurance administrator what eats up their week, and health-card errors, delayed hospital reimbursements, and unclear liability exposure will almost always be on the list. Civil liability insurance exists precisely to close that gap between a company's day-to-day obligations toward its people and the financial risk those obligations carry.

Offered by the Arab British Fellowship Training Academy, this course builds the administrative and legal skills needed to run both sides of the job: processing and correcting employee health insurance records, and managing the civil liability exposure that comes with running a company or institution.

Skills Participants Will Build

• Process new health insurance card requests and correct errors on existing cards.
• Submit and maintain employee data with the public health insurance body.
• Assemble the documentation needed for emergency reimbursement when an employee is hospitalized.
• Recognize and manage the civil liability exposure that comes with running a company.

Who Should Attend

• Institution and company managers responsible for staff welfare.
• Warehouse and store managers and supervisors who also handle staff insurance files.
• Business owners wanting to strengthen their grip on health insurance management.
• Business administration students and graduates, and anyone building a career in health insurance.

Module 1: Civil Liability and Health Insurance Fundamentals

• Defining civil liability and why it matters in running institutions and companies.
• Core characteristics of health insurance, and the legislation that governs it.
• How diseases and procedures are classified and coded within insurance systems.

Module 2: Running the Health Insurance File Day to Day

• Issuing and correcting employee health insurance cards.
• Submitting employee data to the public health insurance authority.
• Reimbursement methods and the types of health insurance programs on offer.

Module 3: Managing Civil Liability in Practice

• Coordinating documentation for emergency hospital reimbursement.
• Handling civil liability matters as part of institutional risk management.