Ask any nutrition supervisor in a hospital or school what keeps them up at night, and quality control is usually near the top of the list — not because the food is bad, but because there's no consistent system checking it. This programme builds that system: an effective quality framework that guarantees safe, balanced nutritional services matching what beneficiaries actually need, in line with local and international standards, across hospitals, educational institutions, and production facilities alike.

Beyond the framework itself, the course covers the practical tools that make quality management work day to day — evaluating nutritional performance, ensuring compliance with health and safety specifications, running internal audits, and steadily improving operations inside the nutrition department.

The Arab British Fellowship Training Academy built this programme for professionals who want quality management skills they can actually apply, not just describe.

Who Should Join:

• Nutrition specialists working in hospitals and healthcare institutions.
• Nutrition supervisors in schools and community centres.
• Quality officers in food service units.
• Technicians and administrative staff in nutrition and catering departments.

What You Will Take Away:

• How to apply total quality management concepts specifically within nutrition services.
• How to evaluate food service quality using standardised indicators.
• How to develop policies and standard operating procedures for a nutrition department.
• How to monitor nutritional deviations and correct them effectively.
• Stronger skills in internal auditing and operational process improvement.

Module 1: Setting the Scene — Quality Standards and Institutional Food Systems

• Defining quality in the nutritional context, and how it connects to food safety.
• Classifying organisations that provide food services and their delivery models.
• International standards (ISO 22000, HACCP) and the role of regulatory authorities.

Module 2: Keeping Food Safe — Risk, Hygiene, and Compliance

• Common sources of food contamination and preventive risk analysis.
• Implementing Critical Control Points (CCP).
• Health and safety requirements, external inspections, and responding to violations.
• Cleaning, sterilisation, and personal hygiene programmes in the food work environment.

Module 3: From Kitchen to Plate — Menus and Supply Chains

• Designing menus that balance health, nutrition, and beneficiary needs.
• Selecting suppliers, and managing storage, transport, and product tracking.

Module 4: Internal Control, Documentation, and Periodic Review

• Tools for internal inspection and daily performance indicators.
• Documenting production, distribution, and inspection records.
• Scheduling and conducting internal audits, and acting on the results.

Module 5: Building Capable Nutrition Teams

• Assessing training needs and designing quality-focused training programmes.
• Strengthening communication and coordination across departments.

Module 6: Listening to Beneficiaries — Complaints and Satisfaction

• Classifying and analysing complaints as a quality indicator.
• Measuring satisfaction and designing effective nutrition surveys.

Module 7: Driving Continuous Improvement Without Losing Control of Cost

• Applying Kaizen and PDCA cycles within nutrition operations.
• Balancing quality goals with budget and reducing food waste.

Where the Course Runs

Sessions take place at Academy centres across Egypt, Jordan, Malaysia, Turkey, the United Kingdom, France, Italy, Germany, Sweden, Austria, Denmark, Australia, and the United States, with scheduling built around your own availability.

Delivery Formats

• Group sessions at Academy-affiliated centres.
• One-to-one coaching.
• Hands-on, field-based practice using up-to-date methods.
• Classroom-based theory sessions inside the Academy.

What You Walk Away With

Every participant who completes the programme receives a certificate from the Arab British Fellowship Training Academy confirming attendance.

Good to Know

We can run this course at a time and venue that suits you, and we offer a premium format for senior figures — reach out to the Academy's team for details.