Every level of management needs information, but not the same amount or the same kind — a department head and a senior executive are solving different problems, and a system that floods both with the same undifferentiated data helps neither. Making the right call at the right time depends on getting the right slice of information to the right person.

This Training Course from the Arab British Fellowship Training Academy gives participants a practical grounding in management information systems: how they collect, process, store and distribute information systematically, and how that structured flow of data supports organisation, control and analysis, and ultimately better decisions. Participants also build the administrative and problem-solving skills that turn available information into confident action.

Key Outcomes:

• Employ information systems effectively in the decision-making process.
• Identify sources and types of information and how to organize them clearly and flexibly.
• Recognize the role of computers in organizing information across internal and external environments.
• Make appropriate administrative decisions with confidence and efficiency, at the right time and place.
• Identify strengths and weaknesses in management information systems and avoid common mistakes.

Who Should Attend?

• Managers of commercial institutions and companies.
• Heads of administrative departments.
• Employees working in decision-making departments.
• Business administration students.

Module 1: Why Every Manager Needs a Reliable Information System

• Management's definition and role in developing institutional work
• Sources and value of information, and making decisions at the right time and place

Module 2: Foundations of Management Information Systems

• Definition, objectives and strategies of information systems
• Management information systems across different administrative levels

Module 3: The Different Types of Information Systems

• Database management systems and office automation systems
• Information retrieval systems and bibliographic information systems
• Expert systems, and their advantages and disadvantages

Module 4: Systems That Support Decisions

• Decision support systems and their role at each stage of decision-making

Module 5: From Insight to Leadership

• Qualities of a successful manager and how to solve the problems they may face
• The role of administrative review in successful decision-making