Picture an executive office manager fifteen minutes before a board meeting: three schedules have collided, a report is still missing a figure, and the CEO needs a decision on the spot. That moment is exactly what separates an ordinary office coordinator from someone who can genuinely run a senior management office. This Training Course, delivered by the Arab British Fellowship Training Academy, is built around preparing participants for exactly that pressure.

Rather than treating office management as a checklist of tasks, the programme develops leadership judgement, fast and accurate decision-making, and the ability to manage people, time and resources under real organisational demands, so participants can operate at the standard senior management expects.

Who Should Attend?

• Executive office managers and senior administrators.
• Executive assistants supporting top management.
• Administrative coordinators in large companies and institutions.
• Anyone preparing to take on leadership responsibility in an executive office.

What You Will Gain

• Run the daily operations of a senior management office efficiently.
• Lead and supervise teams and projects with confidence.
• Apply modern management tools to improve office workflow.
• Communicate effectively with teams, senior management and clients.
• Manage time and resources so deadlines are consistently met.
• Make sound, fast decisions under pressure.

• From Administrator to Executive Office Manager

  • What separates an administrative manager from an executive office manager
  • Core tasks and required skills for the role

• Leading Under Pressure

  • Leadership and direction in the office environment
  • Building strong relationships with senior management and the team

• Making the Right Call, Fast

  • Strategic decision-making under pressure
  • Using accurate information and long-term thinking to guide decisions

• Owning the Calendar and the Resources

  • Time management tools for busy executive schedules
  • Organising office resources, files and documentation efficiently

• Handling Daily Crises and Multitasking

  • Managing daily challenges professionally
  • Solving problems that arise in a senior management office

• Communicating Up, Down and Across

  • Internal communication between departments and teams
  • Presenting reports and coordinating with senior executives

• Building External Relationships

  • Communicating with clients and external partners
  • Negotiation skills for the business environment

• Technology, Automation and Cybersecurity in the Executive Office

  • Modern office tools and AI-driven workflow improvements
  • Protecting sensitive information and avoiding data leaks

• Running Meetings and Handling the Unexpected

  • Planning, chairing and following up on executive meetings
  • Adapting to sudden changes and managing crises with flexibility