A hospital can have the best doctors in the region and still under-perform if its administrative structure is weak -- because in healthcare, the real challenge is rarely medical, it's managerial. This training course from the Arab British Fellowship Training Academy equips healthcare professionals and administrators with the management competencies that keep health institutions running efficiently while still meeting the human, ethical dimension of care.

Healthcare management sits at the intersection of public health sciences, management sciences, community medicine and information systems, covering the planning, organising, monitoring and coordinating of resources needed to serve health communities. It behaves like a science when handling resources, technology and medical equipment, and like an art when dealing with people and their varied needs -- and because health services resist standardisation and depend on highly specialised professionals, they don't respond to ordinary supply-and-demand logic the way other sectors do.

After completing this course, participants will be able to:

• Understand the importance of health management in training healthcare staff to avoid operational mistakes.
• Recognise the medical-economic considerations that can conflict with the humanitarian nature of health work.
• Apply the personal and administrative skills required of an effective health director.
• Understand the administrative structure of hospitals and other health centres, and the challenges of managing multiple administrative bodies within them.

Target Audience

• Students and graduates of Health Administration programmes.
• Doctors, pharmacists and nurses seeking to move into administrative roles.
• Hospital staff, including nutrition specialists and nursing teams.
• Anyone interested in health services management or health-sector work generally.

Module 1: The Role and Objectives of Health Management

• Jobs, roles and duties within health management.
• Objectives and types of health management.
• Techniques used in modern health management.

Module 2: Defining the Field -- Concepts and Characteristics

• The concept and definition of health management.
• Distinguishing characteristics of health management as a discipline.
• General principles of health administration and the components of a health system.

Module 3: Quality and Standards in Healthcare Delivery

• Quality of healthcare and its requirements.
• International standards for medical quality within health centres.

Module 4: Reform, Information Systems and the Path Forward

• Administrative reform in health institutions.
• The administrative process within health development.
• Challenges of developing health information systems across different countries.