Ask any CEO what separates a thriving company from a struggling one, and the answer often comes back to the same department: Human Resources. It decides who joins the team, how skills are matched to roles, and whether the workforce is treated as a genuine asset rather than a cost line — which is exactly why HR now sits at the centre of every organisation's strategic plan, not on its periphery.

This course from the Arab British Fellowship Training Academy walks participants through what it actually takes to run an HR department with efficiency and impact — from job analysis and workforce planning to measuring HR's real contribution to business results.

Course Objectives

• Understand the core pillars of HR planning and daily tasks.
• Apply job analysis and job description methods as the entry point to every HR function.
• Analyse workforce structure and identify the experience and skills needed to close staffing gaps.
• Measure HR's contribution to results in both profit and non-profit organisations, and evaluate HR functions through key performance indicators.
• Increase HR efficiency by applying competency frameworks.

Target Audience

• HR managers and staff working within HR departments.
• Professionals interested in workforce development, motivation and job description.
• Graduates and anyone interested in the HR field.

Module 1: HR Management — From Concept to Modern Practice

• What modern HR management means, and how the function has evolved from the past to today.
• Core objectives and philosophy behind an effective HR department.
• Who is responsible for managing HR, and how it relates to other departments.

Module 2: The Seven Core HR Functions

• Organisation, resourcing, and shaping workplace culture.
• Training and development, and performance management.
• Compensation systems, personnel affairs administration, and HR oversight.

Module 3: Planning the Workforce

• Assumptions and data needed for effective HR planning.
• Understanding workforce concept, components and structure, and how to prepare it.
• Methods for determining labour supply and demand, and balancing between them.

Module 4: Job Analysis and Description

• Preparing and using job analysis checklists.
• Elements of an effective job description card.
• Linking job descriptions to departmental objectives.

Module 5: Recruitment and Staffing Needs

• Core recruitment skills for identifying the right candidates.
• Estimating staffing needs, including direct and indirect labour requirements.