A manager can be an expert in their field and still drown in daily chaos if they never learned how to organize their own workload — planning is what separates people who manage crises from people who prevent them. This Training Course in Practical Planning and Organization Skills for Managers, from the Arab British Fellowship Training Academy, is built for exactly that transition.

Most people whose lives lack planning live permanently in crisis-management mode: waiting for a problem to erupt before looking for a solution. Planning is a skill some people have mastered and others never learned, because it demands identifying priorities and managing time deliberately. As management thinker Marion Haynes put it, planning takes you from where you are now to where you want to be — and it starts with knowing what resources, in cost and time, that journey will require.

Course Objectives:

• Manage workload through clear prioritization and the six essential planning questions.
• Apply proven planning and organizing techniques, including for meetings and events.
• Communicate and present with confidence, using strong listening and writing skills.
• Work effectively within a team: understanding personalities, handling conflict, and managing stress.
• Set clear plans and objectives grounded in the organization's purpose and values.
• Build self-development habits: confidence, memory techniques, and using feedback constructively.

Target Audience:

• Managers and owners of economic institutions and companies.
• All staff working in administrative departments.
• Officials responsible for planning and work organization.

• Module 1: Organizing Your Workload — Priorities and Time Management

  • Managing workload through clear priorities
  • The six essential questions for organizing any task
  • Practical time management techniques

• Module 2: Communicating and Presenting with Impact

  • Listening and questioning skills that actually work
  • Overcoming common communication barriers
  • Effective writing, email, and assertiveness skills, with role play

• Module 3: Working Effectively with Others

  • Understanding different personalities on a team
  • Managing relationships and handling difficult people
  • Controlling stress, resolving conflict, and applying emotional intelligence

• Module 4: Systems That Work — Planning Techniques for Meetings and Events

  • Proven techniques for planning and organizing
  • Organizing meetings and events efficiently
  • Practicing through role play scenarios

• Module 5: Planning as the Foundation of Confident Decision-Making

  • Why planning is the first and most important element of management
  • Minimizing anticipated risks through planning skills
  • Making the right decision at the right time

• Module 6: Knowing Your Work Environment

  • Understanding organizational purpose and values
  • Your stance toward work and your personal learning style
  • Building on current skills, knowledge, and adaptability

• Module 7: Investing in Yourself — Confidence and Continuous Improvement

  • A positive approach to self-development
  • Techniques for improving memory, competence, and organization
  • Using assessments and feedback to keep growing