Ask any purchasing manager where their orders get placed today, and the honest answer, more often than not, is a screen. Online shopping has become one of the most widely used services in the world because of easier access to the internet, lower prices, wider choice, and secure platforms that protect both buyer and seller — and procurement departments that have not caught up with that shift are leaving speed and savings on the table. This Training Course in Running Procurement Online: E-Purchasing Skills from the Arab British Fellowship Training Academy exists to close that gap.

The course covers the concepts and applications that govern e-procurement and shows how information and communication technology can raise procurement performance while keeping costs under control. Participants move from the fundamentals of traditional and electronic purchasing through to building an e-procurement system, running negotiations in that environment, and managing the organisational and legal side of digital purchasing — leaving with the confidence to build and manage an online procurement strategy of their own.

Who Should Attend?

• Managers and owners of economic establishments wanting to develop their business online.
• Factory managers seeking to increase sales and purchasing through the internet.
• All employees working in departments responsible for sales and procurement.

Knowledge and Benefits:

By the end of the course, participants will be able to:

• Use the internet effectively in managing purchasing operations, and understand what e-procurement really means.
• Identify the requirements for setting up an e-procurement system and put it into practice.
• Manage an e-procurement system day to day, and apply core negotiation principles within it.
• Track online sales and purchasing statistics accurately.
• Use high-security websites skilfully, and recognise unsafe sites to avoid dealing with them.

• Online Shopping and Its Growing Role in Business

  • Definition of online shopping and its importance.
  • The relationship between technological development and trade operations.
  • Managing the buying and selling website across the web.

• Traditional Purchasing as the Starting Point

  • Purchasing within the organisation.
  • Strategic sourcing, and selecting and evaluating suppliers and their performance.
  • Applying performance evaluation to purchasing decisions.

• From Traditional to Electronic Purchasing

  • What e-procurement is, and the basic requirements for developing an e-procurement system.
  • Steps for developing an e-procurement system and its capabilities.

• Building the Components of an E-Procurement System

  • Components of the e-procurement system.
  • Developing an internal e-purchasing system with client orders and approvals.
  • Setting up systems for electronic price quotes, their evaluation, purchase orders, and e-tendering.

• Negotiating Inside an E-Procurement Environment

  • E-procurement business models.
  • Avoiding negotiation confrontation and negotiating with an angry counterpart.
  • New influencing techniques, and understanding the other negotiator's power.
  • Negotiating pressure points, counter-measures, and the negotiation process.

• Running an E-Procurement System Day to Day

  • E-procurement workflow and purchasing operations.
  • E-purchasing devices and software.
  • Managing e-procurement users and system security.

• Organisational and Legal Dimensions of Digital Purchasing

  • Integrating e-procurement systems into business processes, and related integration challenges.
  • E-procurement and contract law, including electronic contracts and signatures.
  • Managing organisational change during the shift to e-procurement.