Once an organisation accepts that information systems matter, the harder question follows: who controls them, who they serve internally, and how the work around them gets positioned to the rest of the business. This course picks up exactly at that point, moving past the “why” of information systems into the practical mechanics of running and controlling them.

Delivered by the Arab British Fellowship Training Academy through a globally recognised curriculum, the programme gives trainees substantial scientific grounding in information management systems — computerised systems built to serve company managers, carry out office and accounting functions, organise internal structures, and support sound decision-making across the business.

Who Should Attend?

• Company managers looking to differentiate their business by introducing information systems.
• Department managers aiming to run their teams successfully.
• Software department supervisors in computing companies and technology institutions.
• Employees in organisations that depend on information systems as the base of their work.
• Software company managers seeking to develop and optimise their operations.

Course Objectives

By the end of this course, participants will be able to:

• Work with the most widely used specialised software in information systems and train on its foundational branches.
• Master the software that underpins information systems, and apply it to manage companies in a distinctive, highly technological way.
• Handle the most common information systems applications with confidence.

Module 1: Understanding the True Importance of Information Systems

• Recognising why information systems genuinely matter to an organisation's performance.
• Identifying the methods used to monitor and control information systems.

Module 2: Managing Customers and Core Departments

• Using information systems to manage customer relationships and key departments within an institution.

Module 3: Connecting Application Services with Information Systems

• How application services and information systems departments work together.

Module 4: Marketing Information Systems Projects and Departments

• Building a project marketing approach for information systems departments and organisations.