Every organisation eventually runs into disputes that threaten to drain time, money, and relationships — and the way those disputes get resolved often depends on one factor: how skilled the people at the table are at negotiating.

Negotiation is an intelligent way of handling different situations, one that requires wisdom and a clear strategy. A successful negotiator combines strong communication skills with the ability to read a situation, choose the right strategy, and reconcile opposing views.

This course from the Arab British Fellowship Training Academy gives participants a scientific, structured approach to managing negotiation strategically — helping societies and organisations move away from prolonged conflict toward practical, lasting solutions.

Participants who complete this programme will be able to:

• Handle negotiating committees from other companies at a senior level.
• Organise conflict-resolution teams with real depth of experience.
• Apply the most advanced dispute-resolution techniques available.
• Build genuine expertise in negotiation and dispute-resolution work.
• Choose the right strategy to manage negotiation and settle differences for the best possible outcome.

This course is designed for:

• Field teams in humanitarian companies, institutions, and organisations.
• Division managers in organisations with diversified activities.
• Heads of negotiating teams in international companies and government bodies.
• External-relations supervisors in large and mid-sized companies.
• Board chairpersons of diversified companies.

Module 1: The History and Logic of Negotiation

• Where the art of negotiation came from, and how it is defined and managed today.
• Basic negotiating methods every professional should know.

Module 2: Strategy Selection and Deep Understanding of Conflict

• Identifying negotiation strategies and understanding what makes the most successful ones work.
• A deeper look at what negotiation management and conflict resolution really mean, plus the modern skills a professional negotiator needs.

Module 3: Tactics, Power, and Persuasion

• Handling tricks and non-collaborative strategies, and the role of strategic thinking in a successful negotiation.
• Bargaining strategies, analysing sources of power, and persuasion and influence tools.

Module 4: Integrative Strategy and Listening Skills

• The integrative strategy and how to reach a shared win.
• The art of listening in a successful negotiation, and reading and using body language.

Module 5: Evaluating and Confirming Results

• Case studies from British universities on successful negotiation.
• Evaluating the negotiation process and confirming it actually succeeded.

Course Locations:

Arab British Fellowship Training Academy has centres spread across more than thirty countries, so you can join the course at any affiliated centre without long travel.

Delivery Formats:

• Comprehensive individual training.
• Advanced practical training.
• Group training within direct work centres.

Certification:

Every participant receives an internationally recognised certificate from the Arab British Fellowship Training Academy upon completion.