E-commerce didn't just change how customers shop — it rewrote what logistics teams are expected to deliver, and how fast. Companies that once ran raw materials, manufacturing, marketing, distribution, warehousing and handling as separate silos are now expected to run them as one connected system, backed by the technology to prove it. This training course from the Arab British Fellowship Training Academy walks through the internet and e-commerce technologies reshaping supply chain operations today, and the technical components behind managing logistics and supply chain services in practice.

Most companies already know their success rests on how well the business is organised — the companies that struggle are usually the ones that never invested in that organisation properly. Logistics has become one of the most active professional sectors as a result, and the Logistics Performance Index has confirmed just how much logistics and supply chain training now matters to the global economy, with senior logistics roles increasingly expected to run technologically sophisticated supply chains end to end.

Programme Objectives

• Understand how e-commerce and internet-based business models are reshaping traditional logistics management systems.
• Monitor and balance warehouses against supply chains, and analyse inventory costs using modern computerised stocktaking.
• Apply technology across storage, handling, supply and transport to improve logistics management end to end.
• Identify suitable supply sources and control logistics operations across the board.

Who Should Attend

• Logistics management directors and their deputies.
• Candidates for managerial positions within logistics services.
• Warehouse and container supervisors.
• Marketing management specialists.

Module 1: E-Commerce and the Digital Shift in Supply Chains

• The role internet and e-commerce technologies now play in supply chain operations.
• The technical components behind managing modern supply chains.
• New entrants reshaping the industry, and the technological breakthroughs driving that change.

Module 2: Applying Technology Across Production, Transport and Distribution

• Production management techniques and transport management technology.
• Distribution technology and facility planning techniques.
• Supply management techniques and quality control technology.

Module 3: Measuring and Monitoring Logistics Performance

• Evaluating performance indicators across logistics operations, and how technology has changed customer expectations.
• Storage procedures and quantitative control methods.
• Practical scenarios for applying logistics technologies on the ground.