Every hiring decision, every onboarding experience, and every conversation about pay or negotiation shapes how an organisation performs, yet many executives step into leadership roles without ever formally studying human resources. This training course from the Arab British Fellowship Training Academy closes that gap for senior managers who want to strengthen the people side of their leadership.

Participants examine what human resources really covers, how the function is structured, and how to select, onboard, and integrate new employees successfully into both their roles and the organisation's culture. The course goes further into building a strong learning and development environment, spotting and refining talent, and applying emotional intelligence, body language awareness, and effective negotiation in day-to-day management.

Course Objectives

• Gain a comprehensive overview of the key recruitment and selection stages, and understand how hiring decisions directly affect organisational performance.
• Attract and select new talent in ways that strengthen team performance and productivity.
• Plan and manage the analysis of learning, training, and development requirements.
• Increase the impact of verbal communication across multiple, complex workplace situations.
• Build confidence, persistence, and the ability to influence people positively.

Target Audience

• Executive managers.
• Managers who want to strengthen their HR skills to boost their teams' performance and productivity.
• Graduates and anyone interested in the field.

Module 1: Leading a Multigenerational Workforce

• Managing teams that include employees from different generations.
• Overcoming generational differences within the workplace.
• How managers perceive and manage each generation differently.
• Collaboration as the key to closing generational gaps.
• Handling conflict in a positive, constructive way.

Module 2: Hiring and Legal Foundations

• The skills needed to conduct and manage successful interviews.
• Understanding new legislation and its impact on your role.
• Retaining a strong workforce to sustain and improve effectiveness.

Module 3: Core HR Specialisations

• Labour law.
• Setting and implementing HR policies and procedures.
• Employee integration and internal communication.
• Compensation and benefits.
• Diversity and inclusion.

Module 4: Emotional Intelligence and Negotiation Skills

• Applying emotional intelligence in day-to-day HR leadership.
• Reading and using body language effectively.
• Strengthening negotiation skills for HR and management contexts.

Training Style

• In-house training.
• One-to-one training.
• Group training.
• Practical, hands-on training.

Note

• We can deliver this course at the time and location that suits you.
• This course is delivered to the highest standards for VIP participants. For more information, contact the Arab British Fellowship Training Academy team.