A bank teller facing a robbery, a sales representative traveling alone, a flight crew member managing a disruptive passenger — danger rarely gives advance notice. Many employees work in environments where violence, theft or hostage situations are a real possibility, and reacting well in that moment depends entirely on skills learned beforehand, not instinct alone. This course from the Arab British Fellowship Training Academy was designed to reduce the chance of becoming a victim and to prepare participants to handle violent situations calmly and safely.

The course also frames this preparation within risk management: identifying, measuring and evaluating risk, then developing strategies to transfer it, prevent it, minimize its impact, or absorb its consequences where necessary. Ultimately, it is about controlling risk and pushing it down to an acceptable level before, during and after a dangerous encounter.

Target Audience for the Course:

• Security personnel, bank tellers, airline flight crews, sales representatives, and individuals who travel frequently for their organizations.
• Managers and owners of large commercial and industrial companies.
• General managers in public and private companies.
• Internal audit managers in companies.
• All students seeking contemporary curricula in security and how to identify risks.

After completing the program, participants will be able to:

• Recognize potential danger signs before they escalate, and become more observant of their surroundings.
• Identify different types of hostage situations and the people who create them.
• Apply a range of survival strategies if they do become a victim.
• Understand the stress and psychological trauma that violent crime causes, and how to cope with it.

Module 1: Recognizing Danger Before It Escalates

• Signs of danger and the preventive measures to take.
• How to become more observant in your current environment.

Module 2: Understanding the Threat — Hostage and Theft Scenarios

• Crimes of violence affecting the workplace, especially theft and hostage situations.
• Types of hostage situations and types of hostage-takers.
• Tactics used to stop car theft.

Module 3: Surviving and Coping

• Survival skills to use if you become a victim.
• Understanding the stress and psychological trauma resulting from crime.

Module 4: Practice and Application

• Practical applications.
• Discussion groups.

Delivery and Certification

Courses are held in Egypt, Jordan, Malaysia, Turkey, England, France, Italy, Germany, Sweden, Austria, Denmark, Australia and the United States, at a time and place that suits your schedule — delivered as group training at academy centers, individual training, field/practical training, or theoretical training in dedicated halls. Participants receive a certificate from the Arab British Fellowship Training Academy upon completion.