One bad hiring decision can cost an organization far more than a salary — it drains team morale, wastes onboarding time, and often resurfaces the same vacancy months later. Interviewing well, and then managing performance once someone is on the team, are two skills that rarely get formal training, even though they shape whether an organization wins or loses against its competition. This course from the Arab British Fellowship Training Academy was built to close that gap.

Participants learn how to attract strong candidates, run interviews and assessments that actually predict job performance, and set clear expectations once new hires join. The course also covers how to give ongoing feedback and support career development, so performance management becomes a continuous process rather than a once-a-year form.

• Attract, identify, and interview strong candidates effectively.
• Select and hire the right applicants for each role.
• Apply modern methods and tools for interviews and selection testing.
• Write accurate job descriptions and define appropriate job titles and levels.
• Set clear performance expectations and give regular, constructive feedback.
• Support employee professional development through targeted assignments and training.

Target Audience

• Business owners and managers of small and large organizations.
• Those responsible for hiring and selecting new employees.
• HR department staff and recruitment officers.
• Anyone looking to sharpen their interviewing and testing skills.

Module 1: Why Hiring Goes Wrong (and How to Fix It)

• The main problems that occur during selection and hiring.
• Where responsibility for hiring decisions should sit.
• Building a database of pre-qualified candidates to save time.

Module 2: Modern Interviewing Techniques

• Types of interviews and modern selection methods.
• Reading body language and behavioral cues.
• Negotiation skills for use during interview meetings.

Module 3: Testing and Assessing Candidates

• The psychology behind selection tests.
• Stages of the selection and hiring process.
• The latest management and assessment tools available.

Module 4: Onboarding and the Manager's Role

• The hiring process from offer to onboarding.
• The manager's role in planning, dividing tasks, and observation.
• Facilitating, encouraging, and leading new team members.

Module 5: Measuring and Sustaining Performance

• Methods for assessing training programs, materials, and trainee progress.
• Reporting on performance and using technology to support training.
• The HR department's full responsibility for ongoing performance management.