Overview

The communication process in health institutions seeks to engage all members of society in event management and foster interaction with health sectors. Effectively managing community communication within these institutions enhances efficiency and plays a crucial role in the administration of various units and departments, allowing for natural adaptation to the changing environment.

Methodology

This course focuses on the communication dynamics between clients and health service providers in all health institutions, emphasizing its impact on managing community communication effectively. The primary role of health institutions is to deliver diagnostic, social, rehabilitation, and psychological services through specialized departments, including community assistance services that require outreach within these health facilities. This course is offered by the Arab British Fellowship Training Academy.

The Objectives

• The definition of technical services, where the interaction between the means and methods of technology, and the process of diagnosis and treatment, and other sections and specializations in the field of health.
• The rapid development of medical sciences and modern technologies necessitates the necessary developments in the expertise and skills of all employees in health institutions.
• The synchronization between the conduct of social and medical health research, to contribute to the development of medical sciences, as well as work on the development of therapeutic means.
• The role of community communication management in emphasizing the right of all citizens to enjoy health rights in all countries.
• Knowledge of the many challenges that health institutions may face in all their forms.
• Identify the factors that affect health care and their inefficiency in institutions, health and the health sector as a whole.

  This course is provided for the following categories:

  The course will benefit all employees of health institutions and those interested in the health field in all its activities. Including hospital directors (current and former, for the importance of good communication between them and the exchange of experiences in the hospital), nursing staff, heads of departments in hospitals, as well as all those wishing to attend health colleges or participate in voluntary work in the health field.

Course content:

• Diagnose various problems, propose appropriate solutions and implement them properly.
• Provide guidance and advice on the health field in addition to the various directives that increase the effectiveness of community communication.
• Contribute to access to the latest global scientific research in the areas of health and benefit from them in health institutions.
• Exchange of information among all those involved in health work, among health institutions, hospitals etc.
• Adoption by the Department of WHO standards and their application in health institutions such as hospitals, as available.
• Preparing educational programs for health services and providing them with awareness through various facilities at the Ministry of Health.
• The degree of close communication between health services, service providers, and customers.
• The right of all citizens to receive health services of all categories.
• Distinguish between different types of health institutions, "governmental institutions" such as public government institutions, specialized government institutions, and "private institutions" such as health advisory institutions and institutions with the names of their owners.